About the role
Veterinary Practice Manager
Salary of up to £45,000 DOE
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
Working closely with the Practice Director and wider management team, you will be responsible for overseeing the non-clinical operations and business aspects of the practice, ensuring we provide an exceptional experience for our clients and the highest standard of care for our patients, while supporting our veterinary, nursing and client care teams in their day-to-day roles. *Great access to London via Elizabeth Line *Private parking How You’ll Make a Difference As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience. You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care. *4 or 5 days week *40 hours a week but part time also considered *Ideally 3-5 years of management experience You Might Be a Great Fit If... You are an experienced people and operations manager with strong leadership capability. You’ll bring: * Proven experience in a management role, ideally within healthcare, veterinary, or service-led environments * Strong people management skills, including performance management and team development * Good operational and organisational capability, with the ability to manage competing priorities * Experience handling complaints, change, and complex situations with confidence * Strong communication and stakeholder management skills How We’ll Support You At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from: * A key leadership role with responsibility for operational performance and team culture * Clear career pathways with progression opportunities into senior practice or regional leadership roles * Ongoing learning and development via the IVC Evidensia Academy to support leadership and professional growth. * A collaborative, values-led culture focused on care, community, and continuous improvement What We Offer Our Team *6.8 weeks’ holiday including bank holidays *Private medical insurance *Enhanced family leave and pay across maternity, paternity, adoption and surrogacy *Pension scheme *Cycle to Work and Green Car schemes (eligibility applies) *Retail discounts and cashback offers *Reduced-cost veterinary care for your own pets We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.