About the role
Job Description: Receptionist Virtual Assistant (English Speaking)
Location: Remote (Work from Home)
Employment Type: Full-Time
Language Requirement: Fluent in English (verbal & written)
Job Overview
We are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact for our business, offering exceptional customer service through calls, messages, and emails all while working remotely.
Key Responsibilities
* Answer incoming calls and route them to the appropriate team member * Respond to customer inquiries via phone, email, and live chat in a professional manner * Manage appointment scheduling, confirmations, and reminders * Maintain and update client contact information and CRM entries * Provide administrative support to internal teams * Greet clients (virtually), record messages, and ensure smooth communication flow * Manage calendars and coordinate meetings * Maintain confidentiality of sensitive information
Requirements
* Excellent spoken and written English * Proven experience as a receptionist, virtual assistant, or customer support agent * Ability to multitask and manage time efficiently * Professional and friendly demeanor with a customer-first attitude * Proficient in using tools like Google Workspace, Zoom, Calendly, and CRM systems * Stable internet connection and quiet work environment * Willingness to work flexible hours, including weekends (if needed)
Nice-to-Have
* Experience with international clients * Familiarity with social media management tools or email marketing software * Knowledge of basic administrative or bookkeeping tasks
If you're a confident communicator who loves being the friendly face (and voice) of a business, wed love to hear from you!
Originally posted on Himalayas