About the role
Job Description
Demonstrates and promotes the company vision.
Shows regular attendance and punctuality.
Applies GMP/GLP in all areas of responsibility, as appropriate.
Position will be introduced to food and dietary supplements for microbiology testing.
Learns sample accession tasks including opening, registering, tracking, labeling, sending, and disposing of samples.
Learns to coordinate with client services to establish or update customer service procedures, with guidance, as appropriate.
Learns to communicate discrepancies to appropriate personnel and assist with problem solving.
Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.
Learns Eurofins Laboratory Information System (eLIMS) and how to use in daily duties.
Learns how to weigh and prepare samples for basic USP and AOAC testing.
Applies proper aseptic technique when prepping samples.
Registration of samples IAW KGD and local guidance
Conducts testing by enumeration and detection of all USP and AOAC Micro samples
Conducts all activities in a safe and efficient manner.
Performs all other duties as assigned.
Schedule: M-F 1:00pm - 9:30 pm.
Qualifications
A minimum of an Associate’s degree (in related science is preferred). Experience may be substituted for education.
Working knowledge of computers.
Customer service skills including attention to detail, accuracy, confidentiality and communication skills (is preferred).
Ability to identify and communicate client’s service needs.
Ability to learn new tasks.
Ability to think critically and solve problems quickly and efficiently.
Reside within a commutable distance to Raleigh, NC lab.
Additional Information
Will be exposed to potential food allergens (ex. Milk, tree nuts, peanuts, fish, shellfish, etc.).
Overtime, weekend and holiday work as required.
Job requires long periods of time sitting or standing at a computer.
Must be able to lift approximately 35 lbs. for short periods of time.
Expected to understand the process for handling hazardous wastes and receive on-the-job training for handling specific waste types in their job area.
Your data: As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.