About the role
Description
Five Sigma is an AI-native InsurTech company transforming the insurance claims management industry. Our cloud-based Claims Management Platform enables insurance carriers and organizations to streamline operations, automate workflows, and make smarter, data-driven decisions.
We are looking for a highly analytical and detail-oriented Business & Data Analyst to join our Global Delivery team.
You will work directly with US-based insurance customers to translate complex business requirements and data into functional solutions within Five Sigma's Claims Management Platform.
This is a hands-on, customer-facing role combining business analysis, data investigation, functional solution design, and validation throughout the implementation lifecycle.
Key Responsibilities
Business Analysis & Functional Design
* Lead discovery sessions with insurance customers to understand their claims operations, workflows, business rules, and challenges. * Translate business needs into detailed functional requirements, solution designs, and acceptance criteria. * Identify edge cases, business exceptions, and gaps in customer requirements. * Map business requirements to Five Sigma's platform capabilities and define appropriate configurations. * Partner with Delivery Managers and technical implementation teams to evaluate solution approaches.
Data Analysis & Integration
* Analyze customer data structures, quality, and business meaning. * Own source-to-target data mappings, transformation rules, and reconciliation criteria. * Support data migrations, integrations, and reporting requirements. * Use SQL to investigate datasets, identify inconsistencies, and validate results. * Ensure data accuracy and alignment with customer business processes.
Testing & Validation
* Define business test scenarios and expected outcomes. * Validate configurations, workflows, calculations, reports, and migrated data. * Support UAT and troubleshoot functional and data-related issues. * Ensure the delivered solution meets agreed business requirements.
Stakeholder Collaboration
* Collaborate with customers, Delivery Managers, Product, and Engineering teams. * Maintain clear documentation of requirements, mappings, decisions, and acceptance criteria. * Communicate complex findings to technical and non-technical stakeholders. * Remain actively involved from discovery through go-live.
Requirements
* 3+ years of experience as a Business Analyst, Business Systems Analyst, or Business & Data Analyst in a SaaS or enterprise technology environment. * Experience in US Property & Casualty (P&C) insurance, claims management, or insurance technology. * Familiarity with claims workflows, policy administration, and insurance data. * Experience with enterprise software implementations, data migration, and system integrations. * Proven ability to translate complex business processes into functional requirements and specifications. * Experience working directly with customers and cross-functional technical teams. * Strong analytical thinking, problem-solving skills, and attention to detail. * Excellent written and verbal communication skills. * Ability to work independently in a remote, global environment.
Nice to Have
* Experience with APIs, JSON, ETL processes, and data reconciliation. * Experience implementing configurable enterprise SaaS platforms.
Why Five Sigma?
Join a fast-growing global InsurTech company where your work directly impacts how insurance organizations operate. You'll collaborate with talented professionals, solve meaningful business challenges, and help shape the future of AI-powered claims management.
Join us and help transform the insurance industry.
Originally posted on Himalayas