About the role
Set a course for adventure with Princess Cruises!
As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.
Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.
At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.
As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.
Key Responsibilities
* Deliver fun, engaging, and age-appropriate programs and activities for children and teens in line with company guidelines, safety requirements, and Youth Program standards. * Create a warm, welcoming, and inclusive environment for children, teens, and parents, consistently delivering a memorable Princess youth experience. * Take ownership of assigned youth spaces and activity areas, ensuring they are clean, safe, organized, and fully prepared for each session. * Support the Youth Activities Manager with the development, planning, and implementation of daily and voyage-long activity schedules for all age groups. * Actively interact with children, teens, and parents, demonstrating enthusiasm, patience, and genuine interest in each guest’s experience. * Communicate clearly with Japanese-speaking guests, providing information, reassurance, and assistance in both Japanese and English as needed. * Monitor participation, behavior, and safety in all youth activities, following safeguarding procedures and promptly escalating any concerns or incidents. * Accurately complete Youth Program documentation and administration, including registration, sign-in/sign-out, incident reports, and guest feedback records. * Support the monitoring and replenishment of youth activity supplies and equipment, reporting inventory needs to the Youth Activities Manager. * Participate in youth team meetings, training, and development sessions, contributing ideas to continuously enhance the Youth and Family experience. * Promote and uphold Princess Cruises’ guest service, safety, and public health standards, including adherence to all Environmental, Health, Safety, and Security (HESS) and safeguarding policies.
Skills, Knowledge & Expertise
* Education & Qualifications: Formal education or a recognised credential in education, child development, recreation, or a related field is strongly preferred. * Youth-Focused Experience: Minimum of two (2) years’ recent experience working with children and/or teens in roles such as teaching, tutoring, coaching, childcare, youth camps, recreation, or similar. * Language Skills: Fluent English and Japanese language skills, both spoken and written, with the ability to communicate clearly and confidently with children, teens, and parents. * Guest Service Mindset: Strong understanding of guest service principles, with a genuine passion for delivering warm, caring, and memorable experiences. * Communication & Interpersonal Skills: Personable communicator with outstanding social skills and a warm, friendly, and approachable personality. * Creativity & Engagement: Ability to design and lead fun, engaging, and age-appropriate activities that inspire participation and create lasting memories. * Teamwork & Cultural Awareness: Proven ability to work collaboratively in a diverse, multicultural team, demonstrating respect, cultural sensitivity, and professionalism at all times. * Resilience & Motivation: Highly motivated, energetic, and able to remain positive and calm in a fast-paced, high-energy environment. * Safety & Safeguarding Awareness: Strong awareness of child safeguarding, supervision, and safety practices, with a commitment to following all company policies and procedures. * Public Health & Compliance: Willingness to comply with all Environmental, Health, Safety, and Security (HESS) standards and public health requirements, including hygiene and sanitation protocols. * First Aid Certification: Medical First Aid / Basic Life Support (BLS) certification required; additional child-focused first aid or similar qualifications are an advantage.
Job Benefits
Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy: * A competitive salary package. * Your comfortable double cabin - your space to relax and recharge. * Company-paid travel to and from the ship, so you can focus on the journey ahead. * Access to exclusive areas and benefits onboard (depending on the rank and occupational group). * A vibrant recreation and welfare program designed to support your well-being and work-life balance. * Access to exceptional learning and development opportunities to grow your skills and advance your career. * The chance to travel the world, exploring exciting destinations while doing what you love. * A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.