Online Customer Success Specialist

AIL

Richmond, VA, United States Full-time yesterday
Workplace
On-site
Location
Richmond, VA, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

In This Role, You Will - Lead virtual Zoom consultations with clients - Grow through ongoing mentorship and professional development - Guide individuals and families through personalized supplemental benefit options - Keep digital records accurate and manage timely follow-up - Cultivate long-term client relationships - Walk clients through enrollment clearly and professionally - Deliver high-quality, client-focused service

Ideal Candidate Profile - Authorized to work in the United States - Prior customer service or consultative experience is a plus, not required - A self-starter mindset with strong organizational skills - Strong communicators with solid interpersonal skills - Confident in virtual meetings and familiar with digital tools - A genuine interest in helping others and supporting a mission-driven company - Able to obtain any necessary professional licensing, where applicable - Reliable internet connection plus a Windows laptop/PC with webcam

Why Join Us - Bonuses paid monthly and quarterly - Supportive, people-first team culture - A real path into leadership - 100% remote with flexible hours - 3% equity opportunity for eligible team members - Full training and licensing support - Weekly pay based on performance - Opportunities for renewal-based income growth - Inbound-only client interest — never cold calling

About AO Globe Life For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.

Apply today and start building a career that fits your life.

About Customer Success Manager jobs in the United States

Open jobs
985 open Customer Success Manager jobs in the United States, 149 of them posted in the last 7 days. See all Customer Success Manager jobs in the United States
Typical advertised pay
$100,000 – $164,000 a year for the middle half of the 518 job ads from 307 employers that state a salary in US dollars (median $130,000). This is base pay as advertised, not total compensation. Customer Success Manager salary in the United States
Skills the job ads ask for most
  • Customer retention 46%
  • SaaS 45%
  • Account management 42%
  • Business reviews 25%
  • CRM 23%
  • Upselling 23%

Share of the 429 newest postings for the role that name each skill. Resume keywords for Customer Success Manager jobs

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