About the role
QA Engineer – StoreTech, PAR/POS & Payments (Quick Serve business) Job Title: Senior QA Engineer – Store Systems & POS Technologies
Location: Louisville, KY
Role Overview: You will be responsible for end-to-end quality assurance across our client’s corporate and franchise store operations. Your focus will be on validating store-level hardware, PAR/Brink POS terminal software, kitchen dispatch routing, order injection from third-party delivery service providers (DSPs), and secure credit card/cash handling in a high-volume restaurant environment.
Responsibilities: * Store POS & Lab Management: Configure and test physical store hardware rigs—including PAR/Brink POS terminals, receipt/kitchen printers, bump bars, cash drawers, and KDS screens mirroring actual store layouts. * Complex Menu & Product Matrix: Validate complex pizza builder configurations (e.g., Epic Stuffed Crust, half-and-half toppings, extra sauce, dipping sauce default pairings) and their translation from the register to KDS prep screens. * Delivery & Dispatch Systems: Test kitchen dispatch and delivery tracking integrations ( Driver App), including third-party delivery service provider (DSP) handoffs like DoorDash Drive. * In-Store Payments: Validate EMV chip, contactless NFC, and gift card transactions across terminal networks (e.g., Verifone/Ingenico), including store offline mode card queuing and daily till reconciliation. * Franchise Enterprise Sync: Test end-of-day (EOD) reporting syncs, store inventory updates, and enterprise menu management pushes across thousands of corporate and franchise locations.
Key Qualifications: * 3–5+ years of QA experience centered on QSR Store Systems, POS (PAR Brink, Aloha, Toast), and Payment Terminals. * Solid understanding of PCI-DSS compliance, EMV transaction processing, and store-level offline caching. * Hands-on experience with API testing (Postman, Charles Proxy) to validate store-to-cloud transactional payloads.