About the role
Medical Assistant (Remote)
Schedule: Monday–Friday | 8:00 AM–10:00 PM ET
Location: Remote
Position Overview
PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment.
Key Responsibilities
* Conduct outbound and inbound patient calls and schedule appointments * Support Annual Wellness Visits and care management outreach * Perform medication reconciliation and update patient information * Document patient interactions accurately in the EHR * Prepare charts and support care coordination and follow-up * Maintain HIPAA compliance and escalate clinical concerns appropriately * Meet established outreach, scheduling, and documentation targets
Qualifications
* Medical Assistant certification or equivalent healthcare experience required * Prior healthcare, patient outreach, scheduling, or care coordination experience * Strong communication, organization, and documentation skills * Comfortable with high-volume calling and performance metrics * EHR experience preferred * Medicare patient experience preferred * Reliable and self-motivated in a remote environment
This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.
Originally posted on Himalayas