About the role
Job Description
EchoPark Automotive is hiring a Document Specialist / Customer Service Representative for our Sacramento location in Roseville!
As a Customer Service Representative, which we call Document Specialists, you will play an important role in the smooth and friendly guest experience at our store. If you’re a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we’re looking for you. As a Document Specialist, you will be responsible for accurate and timely execution of the financial documentation process.
What You’ll Do:
* Assist with the final steps of the purchase process * Provide accurate and timely completed paperwork for successful processing * Check all paperwork for correct title, lien information, taxes, etc. * Verify insurance, trade payoffs and obtain deposits
What We’re Looking For:
* Demonstrated customer service and attention to detail * Experience in a retail environment * Be transparent * Take the high road * Willingness to learn * Take ownership * Celebrate small successes
What We Offer:
* $20/hr (based on experience) with monthly bonus opportunities * Health, Dental and Vision Insurance * 401k with 4% company match * Paid vacation * Access to leadership and personal development programs * Casual dress
Additional Information
All your information will be kept confidential according to EEO guidelines.