About the role
Proven Leadership, Hard Work and Innovation Alive and Well in North America
Rittal North America has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high‑efficiency, high‑density power management, and climate control systems for industrial, data center, outdoor, and hybrid applications.
The Quality Control Manager leads all inspection, verification, and product conformance activities within an ISO 9001-certified manufacturing environment. This role oversees daily quality control operations, drives customer and supplier quality performance, and develops a strong, high-performing quality control team.
WHY WORK AT RITTAL:
* Above-average benefits available on the 1st of the month after you start * 401K Match * Opportunities for professional development and certifications * Collaborative, innovative work environment
KEY RESPONSIBILITIES
* Own and maintain the Quality Management System (QMS) * Lead internal, external, customer, and certification audits * Manage document control and quality records * Oversee the Material Review Board (MRB) process * Lead containment, root cause analysis, corrective actions, and verification activities * Manage incoming, in-process, and final inspection activities * Ensure calibration compliance, gage control, and testing effectiveness * Monitor special processes and product conformance * Manage nonconforming material and product control processes * Support domestic customers and domestic product quality performance * Analyze and report quality metrics including FPY, DPPM, audit results, and nonconformance trends * Develop, coach, and lead Quality Inspectors, Technicians, Engineers, and Supervisors
Authority The Quality Control Manager has authority to: * Place product on hold * Stop shipments for quality concerns * Reject nonconforming material * Convene and lead MRB reviews * Escalate quality and compliance risks
Qualifications * Bachelor's degree in Quality, Engineering, Manufacturing, or related field, or equivalent experience * 5+ years of quality leadership experience in a manufacturing environment * Strong knowledge of ISO 9001, auditing, inspection methods, and corrective action processes * Experience with calibration systems, gage control, and quality data analysis * Ability to read and interpret engineering drawings and specifications * Strong leadership, communication, and problem-solving skills
Preferred * ASQ certifications (CQE, CMQ/OE, CQA) * Six Sigma Green Belt or higher * Experience in metal fabrication, machining, or assembly manufacturing
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