Outlook / Exchange Authentication Issue – Troubleshooting Required

IT Support Guy

Remote (United States) Remote Contract 13 days ago
Workplace
Remote
Location
United States
Who can apply
Remote for people based in the United States

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About the role

Category: IT Services

Location:

Issue Summary:

* User is onExchange On-PremisesusingOutlook Classic. * User also has aMicrosoft account using the same email address. * After setting up Outlook on anew computer, Microsoft login prompts appeared. * We bypassed the Microsoft account sign-in, but Outlook now repeatedly prompts the user to enter their password. * Mailbox access is intermittent due to continuous credential prompts.

Requirements

Required Skills:

* Exchange On-Premises administration * Outlook Classic troubleshooting * Windows credential management * Microsoft account and Office authentication troubleshooting * Autodiscover and profile configuration

Please provide your experience with similar Outlook/Exchange authentication issues and your estimated time to resolve.

Details

Originally posted on Himalayas

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