About the role
Job Description
The mission of the Senior Director OTA Account Management & Business Development is to design & implement the Accor distribution Strategy toward OTAs. The objective is to farm strategic & key OTAs, while growing new partnerships to develop topline for Accor properties.
Management of OTA KAM & SAM
* Negotiate commercial & legal clauses * Regular follow-up of the KPIs to challenge stakeholder * Work closely with the hubs/divisions in their local account management * Negotiate strong and relevant marketing plans with the objective to increase Accor awareness * Organize regular quarterly business review with Sales & technical teams * Management of the team members: feedback, development, tool, engagement.
Distribution Strategy
* Global strategy definition & implementation * Regular meeting with Web Direct/Loyalty team/RM s to co-design action plans * Identify new sources of revenues or potential partnerships (loyalty, earn & burn, etc…) * Contribute to requests from strategy team to build lobbying action plans * Alignment of different stakeholders from different business unit
360° expertise
* Build business case for technology evolution * Project management on technology-related improvements with digital experts * Regular meetings with legal department (existing and new partners contracting, lobbying, tax management) * Provide feedback on performance toward sales performance & BI teams * Conduct transversal project with loyalty and web direct teams
Qualifications
* Master degree * Past experience showing an expertise on Online Travel Agencies & technology related to travel Industry * Past experience in negotiating global, multi-interlocutor and multi-cultural contracts * Relevant E-Commerce, Sales or Revenue Management expertise with experience in building strong relationship with local teams and online partners * Manage a portfolio of strategic accounts * Strong analytical skills and mindset * Fluent in English * Have a strong team spirit * Ability to federate internally with the different department * High Conviction approach * Ability to establish a strong partnership relationship with customers * Leadership * Embody the group's values * Multi topic knowledge and interest (negotiation, commercial, legal, connectivity)