About the role
About Tropolis
Tropolis is a technology-enabled independent insurance brokerage dedicated to insuring tomorrow together. We are a fast-growing and exciting agency that leverages data, technology, and a community-driven approach to deliver exceptional service to our clients.
Position Overview
We are seeking a Commercial Lines Marketing Specialist to join our Tropolis Northville team.
The Commercial Lines Marketing Specialist supports Producers and Account Managers by preparing accurate, competitive insurance quotes and helping move new business opportunities from submission through binding. This role reviews risk and exposure information, identifies appropriate carrier markets, prepares and submits applications, obtains and analyzes quotes, and works closely with producers, account managers, and carrier underwriters to develop competitive coverage solutions. The ideal candidate is highly organized, detail-oriented, responsive, and comfortable working across carrier portals, agency management systems, and insurance technology platforms.
Job Title: Commercial Lines Marketing Specialist Location: Northville, MI Employment Type: Hybrid
What You Will Do
* Review applications, exposure information, loss runs, supplemental applications, and other supporting documentation for completeness and accuracy.
* Identify missing or inconsistent information and coordinate with internal teams to obtain what is needed.
* Rate and quote commercial lines including Commercial Package, General Liability, Property, Businessowners, Commercial Auto, Umbrella, and Workers' Compensation.
* Identify appropriate carrier markets based on the risk, exposures, location, loss of history, and carrier appetite.
* Prepare and submit new business opportunities through carrier portals and directly to underwriting contacts.
* Communicate with underwriters regarding eligibility, pricing, coverage options, and outstanding requirements.
* Compare quotes and coverage options, including pricing, limits, deductibles, exclusions, and coverage forms.
* Prepare clear quote summaries and recommendations for Producers and Account Managers.
* Follow up with carriers and internal partners to keep submissions moving toward completion.
* Assist with proposals, applications, binding requests, and policy issuance.
* Maintain accurate submission of records, activity notes, and status updates in agency systems.
* Build and maintain productive relationships with carrier underwriters and marketing representatives.
* Track key marketing and quoting activities, including turnaround time, quote activity, and hit ratios.
What Success Looks Like
Success in this role means delivering accurate and timely quotes, identifying appropriate markets, maintaining strong carrier relationships, and providing Producers and Account Managers with the information they need to confidently move opportunities forward.
* Quote accuracy and completeness
* Submission and quote turnaround time
* Quote-to-bind ratio
* Responsiveness to internal teams and carrier partners
* Quality and accuracy of documentation
* Compliance with agency and carrier procedures
* New business production and agency revenue generated through supported placements
Qualifications
Requirements
* 2–3 years of commercial lines insurance rating or marketing experience.
* Working knowledge of commercial insurance coverage, limits, deductibles, classifications, and underwriting requirements.
* Experience using carrier websites, rating platforms, and online submission portals.
* Strong attention to detail and data accuracy.
* Strong written and verbal communication skills.
* Ability to manage multiple submissions and deadlines in a fast-paced environment.
* Proficiency with Microsoft Outlook, Word, and Excel.
* Ability to work effectively with Producers, Account Managers, underwriters, and other internal partners.
Nice To Have
* Active Property & Casualty insurance license.
* Experience with Applied Epic or a comparable agency management system.
* Familiarity with ACORD and carrier-specific supplemental applications.
* Experience with small and middle-market commercial accounts.
* Experience working with standard, specialty, and excess & surplus lines carriers.
* Knowledge of Michigan commercial insurance markets.
Compensation & Benefits
At Tropolis, we prioritize our employees' well-being and financial security. Our comprehensive benefits package includes:
* Health, dental, and vision insurance for employees and their families
* Short-term and long-term disability insurance for financial protection
* 401(k) with employer matching to invest in your future
* Flexible time off (FTO) to take the time you need
* Employee ownership through the Tropolis Purpose Plan, giving every employee a stake in our collective success
Compensation
Pay Range: $50,000-$60,000 base salary + commission. Realistic total compensation of $85,000+ at full ramp.
New Business Incentive: Eligible employees may receive an incentive equal to 10% of agency commission revenue received on qualifying new business written through the employee's rating and placement efforts.
Additional eligibility, payment timing, exclusions, and adjustments will be outlined in the company's incentive plan.
Compensation is subject to final approval and may be adjusted based on experience, qualifications, and market considerations.
Work Arrangement
* Hybrid