About the role
Job Description
Life in this role
As part of our Chilled & Fresh division, we have an exciting opportunity to join the team as an Export Administrator to join our friendly team on a full time permanent basis.
Salary: £29,823 per annum.
Shift: 4 on 4 off, 7am-7pm.
As an Export Administrator you will be responsible for processing and progressing all orders from preliminary documentation through to delivery and acceptance by the customer, together with all licence/export documentation and invoicing. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times.
* Preparing export quotations accurately and in a timely manner. * Dealing with all Distributor’s and Customer’s enquiries in a timely and professional manner. * Arranging transport delivery and monitoring all shipments. * Preparing and reviewing all shipping documentation for export. * Liaising with the warehouse to check stock availability and order fulfilment. * Providing aftersales support to customers. * Handling customer's enquiries/queries/order updates via telephone and email. * Produce all necessary transport documents. * Complete Export Customs declarations. * Liaising extensively with clients and building successful long term business relationships. * Liaising with warehouse, transport staff, and customers to maintain accurate stock records.
Qualifications
What you’ll need ...
* Previous experience of working in Export and a high-level Administrative role. * The ability to prioritise workload without supervision. * Excellent communication skills, both written and verbal. * Outstanding Customer Service skills. * Working knowledge of Microsoft suite. * Excellent reporting skills. * Knowledge of warehouse operations (desirable).
Additional Information
What is in it for you?
If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.
* Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply. * Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it. * Eye Care Vouchers – free eye tests and discounts on prescription glasses. * Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond. * Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.