Application Consultant to our Customer Success team

BRP Systems AB

Linköping, Östergötlands län, Sweden Full-time today
Workplace
On-site
Location
Linköping, Östergötlands län, Sweden
Who can apply
Based in Sweden: you usually need the right to work there

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About the role

Do you want to work closely with customers in the fitness industry and help them maximize the value of our market-leading business management platform? Do you enjoy a role where you combine project management, consulting, and customer interaction? Then you could be the person we’re looking for. We are currently looking for several Application Consultants to join BRP Systems at one of our offices in Sweden (Linköping) or Norway (Asker). We welcome different profiles – perhaps you have a strong technical background and enjoy system configuration and problem-solving, or maybe you’re motivated by leading customers through larger implementation projects in a project management role. Regardless of your focus, you will become part of our international Customer Success team, working alongside colleagues in Sweden, Denmark, Norway, and Finland. About the Role As an Application Consultant, you will work closely with both new and existing customers to ensure they achieve the greatest possible business value from our solutions. Your responsibilities can include: Project management and/or delivery of onboarding and implementation projects System configuration, installation, and setup Advising customers on system design and business processes Analyzing customer requirements and translating them into effective solutions Implementing new features and managing system upgrades Working with integrations and third-party solutions Delivering training sessions for customers and colleagues Providing ongoing consulting services and handling change requests for existing customers

As an Application Consultant, you will have the opportunity to focus on shorter consulting assignments, quickly helping customers with system changes, configuration, and advisory services. You might also manage larger implementation projects, acting as project manager and serving as the customer’s primary point of contact throughout the onboarding process. Both areas require a high level of professionalism, strong organizational skills, and the ability to work independently. Who We’re Looking For We believe you’ll thrive in a growing company where the pace is high and change is a natural part of everyday work. You enjoy working closely with customers and are motivated by solving problems, working in a structured way, and building long-term relationships. You are proactive, take ownership of your work, and are skilled at planning and balancing the needs and expectations of multiple stakeholders. To succeed in this role, we believe you: Have experience working in a customer-facing, consultative role Learn and understand complex systems and business processes quickly Have strong analytical and problem-solving skills Communicate clearly and build trust with both customers and colleagues Take ownership of your assignments and drive them forward in a structured manner

We would also like you to have: A bachelor’s degree in Economics, IT, Engineering, Business, or equivalent experience Strong IT skills Fluency in English and in Swedish or Norwegian, both written and spoken

Experience with software implementations, project management, ERP or business management systems, SaaS solutions, or system integrations is considered an advantage. However, we place great emphasis on your personality, motivation, and willingness to learn. Experience in the fitness industry, particularly in a role such as system administrator or similar, is highly valued. What We Offer At BRP Systems, you’ll work alongside engaged and knowledgeable colleagues on products that contribute to people’s health and well-being. You’ll become part of an international company with customers and colleagues across several countries, offering excellent opportunities to develop your technical expertise, consulting skills, and project management capabilities. Join us on an exciting growth journey with the market leader in management solutions for the fitness industry!

About Customer Success Manager jobs in Sweden

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22 open Customer Success Manager jobs in Sweden, 6 of them posted in the last 7 days. See all Customer Success Manager jobs in Sweden
Skills the job ads ask for most
  • Customer retention 50%
  • Account management 47%
  • SaaS 43%
  • CRM 29%
  • Business reviews 27%
  • Salesforce 25%

Share of the 456 newest postings for the role that name each skill. Resume keywords for Customer Success Manager jobs

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