About the role
Provide outreach to community members and in reach to ECDHD/GNCHC patients/clients on the health insurance Marketplace Exchanges and the Nebraska Medicaid Program. Assist uninsured patients/clients by determining eligibility to apply for the Marketplace Exchanges and Nebraska Medicaid Program and assisting with the application for those programs.
ESSENTIAL JOB FUNCTIONS: * Educate and inform individuals about the availability of the Marketplace Exchanges and the Nebraska Medicaid Program. * Assist and assess uninsured individuals for eligibility in the Marketplace Exchanges and the Nebraska Medicaid Program and assist them in completing the appropriate application. * Provide information to patients/clients about existing health insurance brokers and other health insurance resources as needed. * Follow up with potential enrollees and applicants to ensure program enrollment. * Provide monthly data regarding application and enrollment statistics. * Initiate contact with uninsured individuals through outreach activities to community agencies, community gatherings, neighborhoods and other appropriate venues. * Participate in required state and federal trainings related to the Marketplace Exchanges and Nebraska Medicaid Program. * Maintain confidentiality of client information and provide a supportive and understanding environment for all patient/client interactions. * Perform other duties as assigned.
EDUCATION: * GED required or High School Diploma. * Bachelor Degree in Healthcare Administration, Business or related field or equivalent work experience preferred.
CERTIFICATIONS: * Ability to receive Certified Application Counselor certification.
REQUIRED SKILLS: * Previous experience working with Nebraska Medicaid. * Proficient with Microsoft Office Suite or related software. * Ability to work well with individuals of diverse socioeconomic, cultural and intellectual backgrounds. * Effective oral and written communication skills. * Able to exhibit a high level of confidentiality. * Excellent organizational skills. * Proactive and independent with the ability to take initiative.
PREFERRED SKILLS: * Previous knowledge enrolling individuals into the Nebraska Medicaid Program. * At least two-years’ experience within community service, health care or social service organization desired. * Bi-lingual preferred.
PHYSICAL REQUIREMENTS:
* Ability to perform the essential functions of the position, which may include prolonged periods of sitting or standing. * Ability to occasionally bend, lift, stoop, and stretch as needed. * Sufficient visual acuity and hearing to perform job tasks effectively. * Ability to operate standard office equipment, including a computer, keyboard, telephone, and copier, requiring hand-eye coordination and manual dexterity. * Ability to lift and carry items weighing up to 35 pounds on an occasional basis.