About the role
This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
Full-Time | Independent Contractor
Position Overview
We are seeking a detail-orientedBilling & Insurance Claims Assistantto support U.S.-based medical practices with end-to-end insurance billing processes. This role is primarily focused onclaims management, corrected claims, and appeals, working closely with internal billing teams and insurance providers.
The position isbilling-focusedand does not involve front desk responsibilities or appointment scheduling. Patient communication is limited to insurance-related matters only.
Current Scope of the Role
The Billing & Insurance Claims Assistant is responsible for managing billing workflows independently after training, following established procedures and coordinating with internal billing leads when necessary.
Key Responsibilities
* Handle thefull billing process up to claim submission. * Prepare and submitcorrected claimswhen errors are identified. * Manageappeals, including: * Online submissions * Manual or mail-based appeals when required * Communicate withU.S. insurance companiesto resolve claim issues, denials, or process changes. * Communicate withpatients only for insurance-related matters(e.g., missing information, coordination with payer requirements). * Work withmultiple insurance companies, adapting to different billing rules and processes. * Maintain accurate documentation and updates within billing systems and shared records. * Follow internal workflows and documentation provided by the client and MyVA Support.
What This Role Does NOT Include
* Appointment scheduling * Front desk or receptionist duties * Answering inbound calls or general customer service
Skills & Experience Gained in This Role * Practical experience withdiagnostic and CPT billing codes. * Exposure to4–5 different U.S. insurance companiesand their billing processes. * Hands-on experience managing claim lifecycle, from submission to resolution. * Ability to work independently after structured training and shadowing.
Challenges You May Encounter
* Adjusting toprocess changes from insurance companiesthat may affect claim timelines. * Working within amulti-layer communication structure, requiring coordination with internal team members for escalations or approvals.
Requirements
* Proven experience inU.S. medical billing and insurance claims. * Hands-on experience withcorrected claims and appeals. * Familiarity with CPT and diagnostic codes. * Experience communicating with U.S. insurance providers. * English level:B2 or higher(reading, writing, and speaking). * Strong attention to detail and ability to work independently after training. * Comfortable following documented procedures and workflows.
Nice to Have
* Experience working remotely with U.S.-based medical practices. * Familiarity with EMRs or U.S. billing platforms. * Willingness to expand responsibilities over time.
Benefits
Growth & Development Opportunities
* Continued exposure to additional insurance companies and more complex billing scenarios. * Opportunity to deepen expertise across all payer processes. * Based on performance and business needs, the role maygradually evolve to include limited patient phone interactionsstrictly related to billing and insurance matters. * Periodic performance reviews focused on accuracy, efficiency, and compliance.
Work Conditions
* Remote position (LATAM-based candidates only) * Full-time availabilityaligned with U.S. business hours * Independent Contractor role (contractor is responsible for local taxes and statutory contributions) * $850 USD Monthly * Productivy bonus of 50 USD (paid in local currency) * Reliability bonus of 25 USD (paid in local currency) * Consecutive reliability bonus of 50 USD (paid in local currency)
Originally posted on Himalayas