Medical Billing Specialist - Virtual Assistant

Virtual Rockstar

Remote (United States) Remote Full-time 13 days ago
Workplace
Remote
Location
United States
Who can apply
Remote for people based in the United States

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About the role

This is a remote position.

Rockstar is hiring a full-time Medical Billing Specialist to support the billing operations of a fully remote pediatric therapy billing company.

This is an opportunity to join a high-performing, fast-growing billing team that supports pediatric therapy practices nationwide. If you are experienced in full-cycle medical billing, thrive in a high-volume environment, and take pride in accuracy and ownership, this role is for you.

About Our Client

Our client is a fully remote pediatric billing company dedicated to delivering accurate, efficient, and high-quality revenue cycle management for therapy practices. Their team combines a collaborative, supportive culture with high expectations for performance and accountability.

They are known for:

* Strong attention to detail and billing accuracy

* A commitment to continuous improvement and growth

* Supporting both their clients and internal team members at a high level

This is a team of high-caliber professionals who take ownership of their work and are motivated to grow alongside the company.

Responsibilities

Full-Cycle Medical Billing

* Manage the full billing cycle from claim submission through payment resolution

* Submit and track insurance claims using payer portals (UHC, BCBS, Availity, Waystar, etc.)

* Post insurance payments and adjustments accurately

* Investigate, follow up on, and resolve denied or unpaid claims

* Review and correct billing discrepancies efficiently

Claims Follow-Up & Performance

* Manage high-volume claim follow-up workflows (goal: ~1,000 claims/week post-training)

* Ensure timely resolution of outstanding accounts

* Maintain accurate documentation of all billing activity

Insurance Verification & Authorization Support

* Verify patient insurance eligibility and benefits

* Obtain and track prior authorizations

* Update patient records with accurate insurance information

* Communicate with payers to clarify coverage and resolve issues

Administrative & Patient Support

* Respond to billing-related inquiries via email and phone

* Maintain and update electronic medical records

* Support internal documentation and workflow tracking

Tools & Systems

* Raintree EMR

* Payer portals (UHC, BCBS, Availity, Waystar, etc.)

* Google Workspace (Chat, Meet, Gmail, Voice)

Requirements

* 2+ years of experience in medical billing or revenue cycle management

* Strong experience with full-cycle billing (claims, posting, denials, follow-up)

* Familiarity with insurance verification and prior authorization workflows

* Experience navigating multiple payer portals

* Excellent written and verbal English communication skills

* Highly organized with strong attention to detail

* Self-starter who can work independently in a remote environment

Nice to Have

* Experience with ABA therapy billing

* Experience supporting pediatric therapy practices

What We’re Looking For

* High-performance mindset — you take ownership and follow through

* Assertive and proactive — you don’t wait to be told what to do

* Eager to learn and grow within a fast-paced team

* Comfortable with accountability and productivity expectations

* Strong attention to detail with a commitment to accuracy

* Commitment to consistent communication with client and team

Benefits

* Competitive salary commensurate with experience.

* Opportunities for professional development and growth.

* Work in a dynamic and supportive team environment.

* Make a meaningful impact by helping to build and strengthen families across the globe.

Originally posted on Himalayas

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