About the role
This is a remote/hybrid role. This position must work Sundays and Monday 8am to 6pm. * Provide same day, immediate email/phone response to all UnionMain website, digital advertising and 3rd party sources * Respond quickly to "Live Chat" inquiries and convert to on-site appointments * Qualify leads and follow up multiple times with prospects until an appointment is made to meet with an on-site Salesperson * Send out marketing collateral to leads * Maintain a database of leads through CRM * Maintain a toll-free number and voicemail for leads * Assist prospect in selecting the best UnionMain Homes community for prospective homebuyers * Conduct and manage ongoing email lists * Provide reporting of lead activity and sales conversion * Provides consistent follow-up with all leads received at the 3, 7, 14, 21 and 28-day milestones * Other projects as assigned
Knowledge, Skills and Background: * Enjoys sales and marketing activities. High energy, positive, can-do attitude * High School diploma or equivalent required, Bachelor's Degree preferred, in marketing or related business field * Two years+ of sales/marketing experience. Real estate marketing or homebuilding industry experience is preferred * Advanced internet, email, and sales contact CRM experience * Proficient at overcoming various sales objectives and concerns * Strong computer skills including Microsoft Office, Excel, Outlook and CRM management * Typing 45 WPM+ * Detail oriented, outstanding follow-up skills, customer focused * Excellent email writing and telephone communication skills * Solid organizational, planning, and managing skills * Must be able to work in an unstructured environment and quickly tackle ad-hoc projects with minimal supervision * Prioritize time well, juggle several projects at once and experience working under deadlines * Knowledge of online communication tools like Zoom, Skype, etc. is a plus