About the role
At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Treatment Coordinator to join our growing team and support our commitment to exceptional patient care.
Take a Glance at the Role!
* Location: Whitestone, NY * Schedule: Full Time - required 2 Saturdays per month * Pay Range: $27.00-$30.00 per hour * Benefits: Health, dental, and vision insurance, plus opportunities for professional growth
What You’ll Do
* Coordinate Treatment Plans: Present and review personalized treatment plans, helping patients understand their recommended care, treatment options, and next steps. * Build Compassionate Relationships: Communicate with patients in a friendly, professional, and compassionate manner, creating a positive experience from check-in to checkout. * Support Front Office Operations: Answer incoming phone calls, direct inquiries, relay messages, and assist with scheduling and patient communications. * Manage Patient Check-In: Welcome patients, verify insurance information, confirm personal details, and ensure patient records are accurate and up to date. * Assist with Financial Arrangements: Discuss treatment costs, review financial options as appropriate, and collect patient payments. * Coordinate Patient Flow: Communicate patient arrivals to the clinical team promptly and help keep the daily schedule organized and running efficiently. * Maintain Accurate Records: Manage administrative documentation and ensure patient information is organized, complete and handled confidentially. * Support Practice Growth: Proactively follow up with patients, help schedule outstanding treatment, and encourage patients to move forward with the care they need. * Work as a Team: Collaborate with doctors, clinical staff, and the front office team to deliver an exceptional patient experience and support the overall success of the practice.
What We’re Looking For
* Previous experience in dental administration or dental office setting; treatment coordination or treatment planning experience is a plus. * Excellent communication and interpersonal skills, with the ability to build trust and rapport with patients. * A patient-focused mindset and a genuine interest in helping people achieve their dental health goals. * Strong organizational skills and attention to detail. * Ability to multitask, prioritize responsibilities, and thrive in a fast-paced environment, * A proactive, dependable, and positive attitude with a strong team-oriented mindset. * Familiarity with Dentrix is preferred, but not required. * A willingness to learn, grow, and contribute to a collaborative work place.
What We Offer
* Competitive compensation * Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits. * Opportunities for professional development and career growth * A supportive team environment where your contributions make a difference. * The opportunity to help patients maintain healthier smiles while building lasting relationships within the community.
If you are passionate about patient care, enjoy working as part of a collaborative dental team, and are looking for an opportunity to grow your career, we encourage you to apply and join The Smilist team.