About the role
As a Talent Consultant, you will be part of a dynamic Program Management team assigned to specific Guidant Global MSP client(s). You will be empowered to deliver flawless execution of day-to-day functions in conjunction with the Client Sponsor, with the support of a shared Operations team.
We’re looking for an experienced MSP professional with incredibly high integrity, an inquisitive mind and a passion for customer service excellence, who will contribute positively to the success of multiple clients.
What you’ll do
* Use your staffing industry experience to manage the staffing process for an exclusive client, including defining new requisitions, screening submitted resumes, coordinating the interview process and overseeing onboarding
* Partner directly with hiring managers and outside staffing agencies, maintaining consistent communication and updates as a liaison between both parties
* Apply contractual terms, ensuring compliance with the client and suppliers while managing pricing, vendor neutrality, assignment duration, invoicing and reporting
* Provide VMS and program training to client hiring managers and outside staffing partners
* Resolve issues by responding to requests with a strong sense of urgency
* Carry out administrative tasks, including reporting, resume shortlisting, assignment tracking and invoice approvals
* Lead weekly status calls with suppliers
How you’ll contribute to our culture
* Foster collaboration and build strong connections that drive Impellam’s strategy and initiatives forward
* Champion respect and inclusion, ensuring every interaction reflects our commitment to equal opportunity and a positive workplace culture
* Act responsibly and with integrity, prioritizing the safety and well-being of yourself, others, the environment and our company
Health, safety and environment
At Impellam, it is our moral obligation to safeguard each other, our customers, our temporary workforce and the environment by operating an injury-free, healthy workplace that minimizes our environmental impact. You will support this by:
* Seeking to prevent injury to any employee, customer, worker or contractor
* Actively participating in and completing compliance training as required
* Considering the safety implications of your decisions
Requirements
* Minimum of 2 years’ experience in the staffing industry, preferably in Account Management, Managed Service Provider (MSP) or related experience
Knowledge of
* The staffing industry and/or the MSP model
* IT recruiting and/or supporting IT staffing initiatives as an MSP partner
* Fieldglass Vendor Management System (preferred)
Ability to
* Communicate effectively
* Prioritize multiple tasks and manage time well
* Problem solve and present recommendations to internal and external clients
* Negotiate pay rates effectively
* Translate and communicate requirements into specific report requests
* Work independently without direct supervision
Core competencies
* Excellent verbal and written communication skills
* Enthusiasm
* Passion for excellence
* Detail orientation
* Urgency and speed of response