US Expansion & Operations Manager

Wheely

New York, New York, United States $120K – $180K/yr 3 days ago
Workplace
On-site
Location
New York, New York, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

About Wheely

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.

We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.

About The Role

We're accelerating our US rollout following the successful launch of New York, and we're looking for a Founding US Launcher to join the team.

This is a highly mobile role with no fixed office location. Over the next 6-18 months, you'll move between some of America's most exciting markets,  leading each new market launch from the ground up.

Responsibilities

* Lead the operational launch of new US markets. * Build local supply by recruiting, onboarding and developing exceptional chauffeurs who meet Wheely's service standards. * Establish operational processes that ensure new markets deliver a consistently premium customer experience from day one. * Work closely with Product, Marketing, Customer Support and the executive team to coordinate successful market launches.

Requirements

* Experience: 3+ years of professional experience in a fast-paced, highly analytical environment (Tech startups, Management Consulting, Investment Banking). * Bachelor's or Master's degree in STEM, Economics, Business or a related quantitative discipline from a leading university. * Strong analytical skills. * Relentless Ownership: You thrive in high-stakes, ambiguous environments, operate with extreme urgency, and do whatever it takes to conquer a new market. * Excellent stakeholder management and communication skills, with the ability to influence external partners and collaborate effectively across cross-functional teams. * Eligibility to work in the US or obtain an E-2 visa (for eligible UK citizens), and willingness to travel extensively. * Professional fluency in English.

What We Offer

* Base salary of $120-180k per year, plus an annual bonus and equity in a high-growth scale-up. * Comprehensive benefits package, including health coverage and other benefits designed to support your wellbeing. * Monthly credit for journeys with Wheely, allowing you to experience our service as a passenger and stay closely connected to the product.

All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

About Operations Manager jobs in the United States

Open jobs
1,012 open Operations Manager jobs in the United States, 170 of them posted in the last 7 days. See all Operations Manager jobs in the United States
Typical advertised pay
$95,000 – $152,000 a year for the middle half of the 507 job ads from 324 employers that state a salary in US dollars (median $126,000). This is base pay as advertised, not total compensation. Operations Manager salary in the United States
Skills the job ads ask for most
  • Process improvement 30%
  • KPIs 20%
  • Budgeting 20%
  • Excel 19%
  • Project management 19%
  • Forecasting 17%

Share of the 464 newest postings for the role that name each skill. Resume keywords for Operations Manager jobs

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