About the role
Lakeshore Landscaping is a growing leader in the commercial landscaping industry, providing high-quality landscape maintenance, enhancement, and snow management services through the Twin Cities area. Our success is built on strong customer relationships, dedicated teams, and a commitment to delivering exceptional service.
The Branch Manager is an operationally focused, profit-driven individual with experience in landscaping and snow removal management. This key position oversees the daily operations of their assigned branch consisting of 50+ employees.
The Branch Manager is expected to work from their branch office, oversee employees in the field as necessary, and meet with customers. This role will report directly to the Regional Manager.
Key Responsibilities * Oversee the branch operations to provide the highest quality of service to our customers while achieving profit and customer retention targets. * Sell maintenance contracts and enhancement services to new and existing customers. * Provide daily work schedules to field staff and provide instruction to ensure Crew Leaders and crews are prepared to complete the jobs efficiently and safely. * Visit job sites on a regular basis to ensure all work is completed in adherence to safety policies, operational standards, and contract specifications while ensuring complete customer satisfaction. Conduct consistent safety training and perform safety inspections on job sites. * Utilize Lakeshore computer systems (primarily Aspire) to manage crew scheduling, purchasing, and crew time reporting to ensure quality, efficiency, and profitability targets per job. * Provide final approval of weekly employee time entries by Monday mornings. * Supervise employees, keep attendance records, enforce proper uniform and safety equipment use, and approve timecards through Aspire. * Train, coach, mentor, and develop staff to reach potential and established goals for the individual and division. Identify and develop your team, primarily new Operations Managers and Crew Leaders. * Maintain sufficient staff to meet upcoming schedules. Forecast staff, equipment and material needs to complete future jobs. * Order materials, equipment and supplies as needed within purchasing limits. * Continually assess operational procedures and make recommendations to enhance value, improve efficiency and share those insights to further the goals of the company. * Ensure vehicles and equipment are inspected on a regular basis to ensure legal compliance, maintenance needs, and safety issues. Maintain maintenance records for vehicles and equipment. * Investigate any accident or safety violation, prepare appropriate reports, and act to correct and prevent future occurrences. Define and implement solutions to reoccurring accidents or most common hazards. * Monitor costs weekly and immediately report any jobs deviating from budgets of time, schedule, cost or any other factor so appropriate adjustments can be made to maximize end result. * Ensure that facilities and equipment are clean projecting a positive image of the Company. * Promote and exhibit Company culture and values. * Ensure that urgent situations are addressed and resolved promptly. * Off-season snow responsibilities and management of snow operations. * Other duties as assigned by management.
Required Qualifications * 5+ years of landscaping management experience * Ability to read complex customer Request-for-Proposals as well as commercial contracts to provide accurate bids * Skilled in management and leadership * Proven history of installing hardscaping and landscaping projects according to customer needs while achieving profitability targets * Excellent communication skills (written and verbal) * Proficient in technology (MS Office and landscaping costing/estimating packages * Understanding and management of Profit and Loss statements
Preferred Qualifications * Degree in horticulture or other related field or equivalent experience
The salary range for this role is $80,000 - $110,000 with paid time off, health benefits, and 401k.