About the role
Job Description
EVENT CREATION AND LIVE SCHEDULING
* Monitor automated event creation and publication processes, creating or publishing events manually when required. * Prepare and maintain the live sports event schedule in collaboration with the Live Trading team.
RESULTS AND BET SETTLEMENT
* Oversee automated results processing and bet settlement, manually process results and make necessary corrections using official sources.
SPORTSBOOK CONTENT AND SERVICES
* Check the availability and accuracy of event dates and times, streaming coverage, scoreboards and statistics across web, mobile and retail channels.
INCIDENT MANAGEMENT
* Analyse operational issues and collaborate with Trading, Risk and IT teams to support their resolution.
INTERNAL SUPPORT
* Assist Customer Service and other operational teams with enquiries relating to sports events, results, bet settlement and refunds.
Qualifications
KEY SKILLS
* Strong sports knowledge
* Excellent attention to detail
* Good organisational skills
* Ability to collaborate effectively with different teams
* Knowledge of the sports betting industry, as well as proficiency in operational systems and Excel, are considered assets
* Required languages: French / English or Dutch / English
Additional Information
What we offer :
We offer an attractive and competitive compensation package, complemented by a range of additional benefits designed to support your well-being and promote a healthy work-life balance.
* Full-time contract (38 hours/week) * Meal vouchers: €10 per worked day * Eco-vouchers * Gift voucher * Travel expenses: * 100% reimbursement of public transport costs or mileage allowance (legal rate) * Reimbursement of travel expenses for professional events * Company laptop * Company mobile phone and mobile subscription * Reimbursement of home internet costs * Up to 2 days of remote work per week * 4 additional vacation days on top of the 20 statutory annual leave days* * Pension insurance * Hospitalization insurance * Annual bonus (CCT90) based on collective objectives * 13th-month salary* * Double holiday pay*
*pro-rated based on the hours worked during the current or previous year.