About the role
Telecommunications Lead Technician – Specialty Systems
Company: Hays Electrical Services Department: 5K Specialty Systems Job Type: Full-Time Reports To: Specialty Systems Project Leadership Location: Various project locations – travel required
About Hays Electrical Services
With over 19 years of experience, Hays Electrical Services is a nationally recognized electrical contractor delivering high-quality, safe, and reliable electrical solutions across commercial, industrial, and specialty markets. Licensed in multiple states and trusted by leading general contractors, Hays has built its reputation on safety, excellence, drive, communication, and client focus.
Our mission is simple: to make ourselves indispensable to our customers. We achieve this by investing in our people, continuously improving our processes, and delivering results that set the standard in the electrical contracting industry.
Position Summary
Hays Electrical Services is seeking an experienced Telecommunications Lead Technician to lead field technicians and oversee the installation, troubleshooting, testing, and quality assurance of telecommunications and structured cabling systems across multiple project locations.
This is a hands-on leadership position for a highly skilled telecommunications professional with at least 10 years of relevant experience and a proven ability to lead technicians, coordinate field activities, and maintain quality standards on large-scale projects valued at $3 million or more.
The ideal candidate has extensive experience with copper and fiber-optic cabling, telecommunications infrastructure, project execution, and quality assurance/quality control (QA/QC). This individual must be willing to travel to various project locations, provide technical direction to field teams, and ensure all work is completed safely, efficiently, and in accordance with project specifications and applicable industry standards.
Key Responsibilities
Field Leadership & Project Execution
* Lead, coordinate, and provide technical direction to telecommunications technicians across multiple project locations.
* Oversee day-to-day field activities to ensure work is completed according to project schedules, drawings, specifications, and quality requirements.
* Support the execution of large-scale specialty systems projects, including projects valued at $3 million or more.
* Assign work, monitor team productivity, resolve field issues, and communicate progress, challenges, and resource needs to project leadership.
* Serve as a technical resource for field technicians, providing guidance on installation methods, troubleshooting, and industry best practices.
* Travel to project sites as required to support installations, project milestones, inspections, and quality reviews.
Telecommunications Installation & Infrastructure
* Lead the installation of structured cabling systems, including Category 6/6A copper cabling and single-mode and multimode fiber-optic cabling.
* Oversee the installation of cable pathways and supports, including cable tray, J-hooks, conduit sleeves, innerduct, ladder rack, and firestopping.
* Ensure proper termination of copper and fiber systems, including patch panels, jacks, 110 blocks, connectors, cassettes, and fiber splices.
* Oversee rack and telecommunications room build-outs, cable dressing, bundling, labeling, and patching.
* Coordinate copper and fiber backbone and horizontal cabling installations in accordance with project requirements.
Quality Assurance & Quality Control (QA/QC)
* Conduct field inspections and verify that installations meet project specifications, quality standards, and applicable industry requirements.
* Ensure cabling systems are properly installed, terminated, labeled, tested, and documented.
* Verify compliance with applicable BICSI/ANSI/TIA standards and TIA-606 labeling practices.
* Identify deficiencies, coordinate corrective actions, and verify that completed work meets established quality expectations.
* Support project inspections, testing, commissioning, and turnover documentation.
* Promote consistent workmanship and accountability across field teams.
Testing, Troubleshooting & Service Support
* Oversee testing and certification of copper and fiber-optic cabling systems using appropriate testing equipment.
* Diagnose and resolve cabling, connectivity, labeling, mapping, and network infrastructure issues.
* Support moves, adds, and changes (MAC), including relocating drops, repatching, extending cabling, and reconfiguring racks.
* Coordinate with project managers, field supervisors, service personnel, and customer IT representatives to resolve technical issues.
* Document test results, field changes, deficiencies, and completed corrective work.
Safety & Communication
* Enforce jobsite safety requirements and company policies.
* Ensure technicians follow approved installation procedures and maintain organized, professional work areas.
* Communicate project status, quality concerns, material needs, and schedule risks to project leadership.
* Maintain professional relationships with customers, general contractors, subcontractors, and other trades.
* Support a culture of safety, teamwork, continuous improvement, and customer satisfaction.
Required Qualifications & Experience
* Minimum of 10 years of relevant telecommunications, structured cabling, or low-voltage systems experience.
* Demonstrated experience leading technicians and coordinating field work on large-scale projects valued at $3 million or more.
* Strong hands-on knowledge of copper and fiber-optic cabling systems, including Category 6/6A, single-mode fiber, and multimode fiber.
* Experience with cable termination, fiber splicing, testing, certification, labeling, and troubleshooting.
* Working knowledge of BICSI/ANSI/TIA standards and structured cabling installation practices.
* Experience with telecommunications rooms, racks, patch panels, cable pathways, and backbone infrastructure.
* Proven ability to inspect work, identify deficiencies, and ensure compliance with project specifications.
* Strong leadership, communication, problem-solving, and organizational skills.
* Ability to read and interpret construction drawings, cabling layouts, and project specifications.
* Willingness and ability to travel to various project locations as required.
Preferred Qualifications
* BICSI-related certifications or other recognized structured cabling credentials.
* Experience using copper and fiber certification equipment, such as Fluke DSX or CertiFiber testing systems.
* Experience working on commercial, industrial, institutional, or other large-scale construction projects.
* Previous experience supporting project closeout, inspections, commissioning, and turnover documentation.
* Experience coordinating with project managers, general contractors, customer IT teams, and other construction trades.
Work Environment & Travel
This position requires travel to various project locations based on business and project needs. The successful candidate must be comfortable working in active construction environments, coordinating field teams, and meeting project deadlines.
The role requires a combination of hands-on technical work, field leadership, quality inspections, and coordination with project stakeholders.
Compensation
This is a full-time, hourly position. Travel expectations and any applicable travel compensation, lodging, mileage reimbursement, and per diem arrangements will be communicated during the hiring process in accordance with company policy.
What We're Looking For
We are looking for a dependable, technically strong leader who takes ownership of the quality of their work and the performance of their team. The ideal candidate can lead technicians in the field, maintain high installation standards, troubleshoot complex cabling issues, and travel as needed to support successful project delivery.
If you have extensive structured cabling experience and the leadership ability to support large-scale telecommunications projects, we encourage you to apply.