About the role
You want to help us grow our Captains Community in the US? You’re a people person and a bit of a night owl? You’re great in spoken and written communication in English? You want join a professional, friendly, and highly productive team?
Apply to become our Captains Manager for the United States!
Meet5 is the largest leisure community for people over 40 in Europe and we have recently expanded into the US. Captains are volunteers who regularly plan fun and interesting events in their area, and make sure everybody who attends feels welcome. They don't have to be a professional event planner, just someone who loves bringing people together - And we’re counting on you to help us find more of them :)
As this role focuses on our US community, your working hours will be aligned with US time zones. You should therefore look to work from 18:00 to 21:00 CET, in special cases even later, and/or around noon, when it's morning in the US.
Tasks
* Recruiting new Community Captains, including independently managing the entire recruitment process for Captains (identification, outreach, interviews, selection).
* Guiding and supporting new Captains as they get started (onboarding, clarifying expectations, ensuring successful first meetings).
* Monitor the development of our Captains Community and help us draw conclusions for the next actions.
* Lead newcomer calls.
Qualification
* Excellent command of English, both written and spoken
* Academic Background: You are currently pursuing a degree in International Business, English Language Studies, or another relevant field
* Strong interpersonal and communication skills, with a friendly and people-oriented mindset
* Nice to have: Previous experience in customer service, customer support, or a similar customer-facing role
Benefits
Apart from our dynamic team and our mission to bring people together, there are a variety of benefits that make Meet5 a great place to work:
* Impact: Meet5 brings together millions of members, who meet new people and form meaningful connections thanks to us.
* Working at the Eye Level: Flat hierarchies, short decision-making processes, direct line to the founders and a relaxed approach to each other. We work productively and have fun while doing it.
* Team Building: Monthly team events such as table tennis tournaments, office parties and drinking hut tours ensure a happy vibe.
* Office and Working Hours: Hybrid working model with several home office days per week. We’ve also got a nice and spacious office in Frankfurt's Eastend with unlimited coffee, drinks, and snacks 😊
* Your Personal “Non Negotiable”: There’s an absolute must-have we must provide to get you on board? Let us know and we’ll do our best to deliver.
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