About the role
PURPOSE: Our E-Commerce Specialist assists our Global Sales & Marketing Team by organizing our online inventory and help design social media campaigns to increase our digital sales of event tickets as well as push customers to our third-party merchandise store. Our sales are vital in fundraising to supporting our mission to use the excitement and inspiration of space as a catalyst for educating and developing the next generation of explorers.
DUTIES AND RESPONSIBILITIES:
* Manage our online inventory.
* Optimize paid advertising campaigns using SEO and other tools.
* Assist the Global Sales & Marketing Team in tracking changes in website traffic or increases in sales.
* Understand the mission of the company, including the brand, client, donor, strategic plan, and all other aspects of service delivery.
* Aid the Marketing Director in preparing ideas for planned campaigns and provide suggestions to the Global Event Planning Team for improving customer experience on social platforms.
VOLUNTEER JOB REQUIREMENTS:
* Working knowledge of e-commerce suites such as WooCommerce.
* Entry-level understanding of sales strategy and how to use the concepts throughout various forms of outreach.
* Managing digital product inventory and ticket sales.
* 1-2 years of sales experience preferred (but not required).
* Working knowledge of, or willingness to learn, Google Suite, Canva, HubSpot, and Buffer.
* Ability to work alongside a diverse group of employees and simultaneously work toward many company initiatives at once.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Social media marketing knowledge (preferred).
* Superior oral and written communication skills.
* Excellent organization and time management.
* Internet research skills (preferred).
* Knowledge of web analytics software including Facebook Insights, Google Analytics, and HubSpot to track sales campaign performance (preferred).
* Experience with content management systems, word processor applications, and image/video editing software (preferred).
WORKING CONDITIONS AND PHYSICAL EFFORT:
* Work is normally performed remotely or in an event space environment.
* Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
Originally posted on Himalayas