About the role
Job Description
We are currently seeking a friendly, proactive, and detail-oriented Front Office Coordinator to join our growing team. As one of the first points of contact for our patients, you’ll play an important role in creating a welcoming experience while helping keep the day-to-day operations of the practice running smoothly.
This position combines front-office and scheduling responsibilities with some financial coordination, making it a great opportunity for someone who enjoys working with people, staying organized, and taking ownership of a variety of responsibilities.
What You’ll Do
* Greet patients and families warmly and professionally, both in person and over the phone * Schedule, confirm, and modify appointments to help maintain smooth patient flow and an efficient clinical schedule * Monitor and adjust the daily schedule as needed for changes, emergencies, and same-day appointments * Verify dental insurance eligibility and benefits * Assist patients with questions regarding insurance coverage, copays, deductibles, and treatment estimates * Verify and update patient contact, insurance, and other necessary information * Collect and accurately document payments and other required information * Respond to incoming calls and emails and direct questions to the appropriate team member * Maintain accurate information in scheduling systems and patient records * Work closely with the clinical and administrative teams to provide an exceptional patient experience
Qualifications
What We’re Looking For
* Excellent communication and interpersonal skills * Strong organizational and time-management skills * Ability to multitask and remain organized in a busy practice * Positive attitude and team-first mindset * Dependability and attention to detail * Comfort discussing financial and insurance information with patients * Previous front desk, scheduling, customer service, or financial coordination experience preferred * Dental or orthodontic experience is a plus, but not required * High school diploma or equivalent preferred
Additional Information
Why You’ll Love Working with Us
* Full-time, four-day workweek — Mondays, Wednesdays, Thursdays, and Fridays * No weekends * Competitive pay of $18–$22/hour, depending on experience * Medical, dental, and vision insurance * 401(k) with employer contributions * Profit sharing and additional retirement benefits * Paid time off and additional benefits * Orthodontic benefits for you and your family * Ongoing learning and development with opportunities to grow within the practice and organization * A supportive, collaborative team environment
Schedule & Location
This is a full-time, four-day-per-week position working Mondays, Wednesdays, Thursdays, and Fridays. The position will travel between our Lone Tree and Greenwood Village locations.