About the role
ABOUT TALON.ONE:
Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform. Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.
Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.
ABOUT THE ROLE:
As our Revenue Operations Specialist, you'll be the go-to person for our GTM teams to support in operational tasks. We're in the middle of a real transformation as we integrate and migrate our tooling into a larger organization, so you'll have a direct hand in shaping how that work gets documented and rolled out.
ABOUT THE TEAM:
You'll report to our Marketing Operations Manager and join a 5-person RevOps team that keeps Sales, Marketing, Partnerships, and Post Sales running on the same tools and processes.
ONCE YOU ARE HERE YOU WILL:
* Provide day-to-day operational support and troubleshooting for our global GTM Teams, resolving tool and process issues as they come up * Support GTM Operations with database hygiene and CRM compliance, and help keep our processes clearly documented and understood * Build training materials, then support the trainings so the wider GTM team knows how to use our tools and processes, including onboarding new hires * Own provisioning, deprovisioning, and maintenance of our go-to-market tools, becoming the person the team turns to when questions arise * Spot process gaps, reporting inconsistencies, and CRM compliance risks, and help fix them or flag them to the right person * Maintain the accuracy of our CRM data through regular entry and audits, and build a solid understanding of our marketing funnel and metrics
WHAT WE NEED YOU TO BRING TO THE TABLE:
* Bring 1 to 2 years of experience in RevOps, Marketing Ops, or Sales Ops * Have hands-on Salesforce experience, including workflows, lifecycle stages, and reporting logic * Understand core B2B SaaS GTM concepts like lead management, sales pipelines, and lifecycle stages * Strong communication skills * Enjoy troubleshooting tools and processes, and want to understand the reasoning behind them, not just the steps * Bring genuine interest in growing from day-to-day operations to spotting problems and proposing solutions
WHAT'S IN IT FOR YOU: * Adyen+, a significant monthly allowance to spend on whatever matters most to you and your wellbeing * 28 days of paid annual leave * €115 monthly commuting allowance when you join us in the office 3 days per week * 25% employer contribution to your pension * Annual all-company gathering at Adyen’s headquarters in Amsterdam, plus regional team events throughout the year * Opportunity to connect in person at Adyen offices across 29 locations worldwide