About the role
Job Description
* Act as the primary liaison between client stakeholders and internal IT/development teams.
* Gather, analyze, and document business and system requirements from clients.
* Coordinate with development teams to ensure requirements are clearly understood and implemented.
* Track and monitor project progress, including completed tasks, pending items, delays, and change requests.
* Prepare and maintain project documentation, status reports, and meeting summaries.
* Facilitate communication and follow-ups between clients and technical teams to ensure timely delivery.
* Support User Acceptance Testing (UAT), including documentation, issue tracking, and validation.
* Provide regular project updates and executive summaries to stakeholders.
* Assist in managing ongoing system maintenance requests and enhancement tracking.
Qualifications
* Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
* Minimum 3 years of experience as a Business Analyst or in a similar role within an IT project environment.
* Hands-on experience supporting IT development or system maintenance projects.
* Strong documentation, analytical, and project coordination skills.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
* Excellent written and verbal communication skills.
* Ability to manage multiple tasks and work in a fast-paced client-facing environment.
* Bilingual in English and Korean
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***