About the role
Location: Washington, DC (CA/PPT Headquarters, SA-17, 600 19th Street NW)
Work Arrangement: On-site (telework only as identified and approved by CA/PPT)
Type: Full-Time
Clearance: Active SECRET security clearance; Department of State building pass required
Travel: Occasional travel to CA/PPT agencies and regional offices
Status: Contingent Upon Award
Company Overview:
Since 2017, Kymber Consulting Group has been blazing a trail through the consulting landscape, providing solutions across healthcare, defense, and civilian sectors. We're trusted advisors for high-visibility, high-impact engagements, rapidly becoming a valued partner within both government agencies and large established firms in the space. Kymber employs a collaborative team approach to deliver high value, tailored, and innovative solutions. Our engagement teams are built to meet each client’s unique needs. Our employees currently support a variety of Defense and Civilian agencies.
Job Summary:
We are seeking a highly qualified Executive Officer to support the U.S. Department of State, Bureau of Consular Affairs, Passport Services Directorate (CA/PPT). CA/PPT directs a nationwide network of 29 passport agencies and centers and nearly 8,000 acceptance facilities that issue approximately 20 million passports each year, and is strengthening its headquarters operations through ISO 9001 quality management and Scaled Agile (SAFe) practices. The Executive Officer is Kymber’s executive leader and authorized interface with the Contracting Officer (CO), Contracting Officer’s Representative (COR), Government management, and customer agency representatives, with overall responsibility for HQ Services performance, the contractor staffing portfolio, and execution of assigned duties across CA/PPT’s nine headquarters offices. This is a Key Personnel position under the contract.
Responsibilities and Duties:
* Serve as the single point of accountability and authorized interface with the CO, COR, CA/PPT leadership, and customer agency representatives.
* Oversee the entire HQ Services program, ensuring execution of assigned duties across all CA/PPT offices and functional areas.
* Develop and implement strategic plans and roadmaps that align program objectives with CA/PPT’s mission and goals.
* Lead Program Managers and the Deputy Program Manager; manage day-to-day operations for efficiency and effectiveness.
* Direct risk management, innovation, and the program’s ISO 9001-aligned quality management system.
* Chair program reviews and approve the Program Management, Staffing, Communications, and Quality Plans and the Monthly Progress Report.
* Lead contract kick-off and transition-in, including onboarding of 150 personnel within 60 days of award. * Resolve escalated staffing, performance, and conduct issues and make removal and replacement decisions consistent with contract terms.
Qualifications and Skills:
* Minimum education: Master’s degree in a related field (12 years of relevant experience may be substituted for the degree).
* Minimum experience: 8 years of specific experience as a Program Manager with a focus on risk management, innovation, and quality management systems.
* Required certification: Project Management Professional (PMP).
* Demonstrated experience leading large, multi-site federal professional services contracts and interfacing with senior Government executives.
* Preferred: experience with the Department of State or Bureau of Consular Affairs; ISO 9001, Scaled Agile (SAFe), or Lean Six Sigma credentials.
* Proficiency with Microsoft Office, including Outlook, Teams, Word, PowerPoint, Excel, and SharePoint, and ability to prepare written products in accordance with the Department of State writing guide.
* Active SECRET security clearance (or ability to obtain one prior to start) and ability to obtain a Department of State building pass; Moderate Risk Public Trust investigation may be required for designated positions.
Benefits and Perks:
* Medical, Vision, and Dental Plans
* Paid Holiday and Personal Time Off
* 401K plan
* Short-term disability, Long-term, and Life Insurance
* Education and Training Assistance Program
* Incentive Plans and Referral Bonuses
* Employee Assistance Programs
Kymber Consulting Group, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.