IT Support I - New Fintech Project

Second Foundation

Prague, Czech Republic 20 days ago
Workplace
On-site
Location
Prague, Czech Republic

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About the role

We are a fintech company. Our mission is to build a state-of-the-art platform using sophisticated engineering and cutting-edge technology.

Our core team consists of top-class developers who use their accumulated know-how to design and build software from the ground up. No legacy code, no mundane maintenance, no outdated technologies, just the pure engineering joy of creating a well-designed product.

You will have a real say in what we build and how we build it. We are looking for a true leader who takes full responsibility and ownership, and who skillfully guides the team toward success by applying best practices and the newest technology solutions.

What you would work on?

* Provide general first-hand user account management support for Atlassian and Microsoft O365 services, including e-mail, SharePoint, OneDrive, and Teams.  * Troubleshoot basic IT issues, including hardware and software problems.  * Onboarding users by setting up their accounts and configuring their hardware and software.  * Offboarding user accounts and ensuring that all data is securely removed from company systems.  * Maintain an inventory of IT assets and software licenses.  * Maintain IT procedures and policies to ensure compliance with industry standards.  * Prepare hardware for new users, including laptops, workstations, monitors, mobile phones, and others.  * Implement new technologies and systems with the L2 team.

What makes you a great candidate?

* Passion for technology and problem solving.   * Technical mindset approach to overcoming complex IT issues.   * Knowledge of Windows and macOS operating systems, as well as experience with hardware and software on IT administration level.  * Familiarity with Azure cloud and Microsoft Entra (AD) is a strong advantage.   * Experience with Confluence and Jira (or similar) is a plus.  * Fluent in English.  * Excellent communication skills and ability to interact with users of all levels.  * Possess a strong sense of responsibility and reliability.  * Readiness to work on-calls 24/7.

What we offer?

* Brand new office in the city center – Masarycka.   * Competitive salary package with the possibility of a yearly bonus.   * 25 days of paid holiday.   * Flexible working hours and home-office options.   * High-end workstation.   * Sponsored lunch in the office. Every workday.   * Free snacks at the office.   * Multisport Card – fully paid by the company.   * Colleagues who are absolute experts in what they do.

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