About the role
Job Description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
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Major Duties and Responsibilities
* Operations/Industry Knowledge * Customer Service * Vendor Relations * Procedure and Productivity Standards Adherence? * Accounting * Accurate and Timely Billing * Self Development * Understand department process flow, looking for best practices to improve operational efficiency and productivity * Overseas communications, timely responses to emails and requests (internal and external) * Escalation of problems to Management when necessary
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Qualifications
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* Bachelor's degree preferred. * 6 months experience in Ocean Import * Effective interpersonal skills.? * Good computer skills (Excel, Word, PowerPoint) * Attention to Detail * Fluent in English
Reporting Structure
* Ocean Import Lead Agent, Supervisor and Manager
Additional Information
Expeditors offers excellent benefits:
* Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus