About the role
Job Description
Join the team at Gilpin, our beautiful 5-star hotel and Lake House estate in the heart of the Lake District. We’re looking for a full-time Building Maintenance Technician who brings practical skill, calm focus, and a proactive, guest-centred approach to maintaining our stunning environment. You’ll take ownership of day-to-day maintenance tasks, support the wider Estates team, and help ensure every space across the hotel, spa, restaurants, and Lake House is safe, immaculate, and running smoothly.
Salary: £30,654 – £32,292 per year
Gratuities: £351 – £526 per month (average, points-based)
About being a Building Maintenance Technician at Gilpin
Set within the Lake District National Park, Gilpin Hotel & Lake House is part of Relais & Châteaux and Pride of Britain Hotels, recognised for exceptional hospitality, refined presentation, and warm, personalised service.
Our Estates team plays a vital role in delivering that experience. From maintaining facilities and equipment to supporting the upkeep of our grounds, spa, and accommodation, the team ensures every area reflects the high standards our guests expect. With a calm, organised approach and a commitment to quality workmanship, the Estates department is a place for practical, hands-on professionals who take pride in keeping a luxury environment running beautifully.
We’re seeking a reliable, skilled, and solution-focused Building Maintenance Technician to join the team. In this role, you’ll carry out general repairs, support planned preventative maintenance, respond to departmental requests, and uphold the safety, compliance, and presentation standards that define Gilpin. This position is ideal for someone who enjoys variety, problem-solving, and contributing to a supportive, high-performing hospitality operation.
✨ Your Role as Building Maintenance Technician
* Carries out day-to-day building maintenance, repairs, and minor installations across the estate.
* Supports planned preventative maintenance to keep facilities safe, compliant, and functioning smoothly.
* Responds to maintenance requests with efficiency, care, and a focus on the guest journey.
* Ensures all equipment, systems, and spaces meet safety and compliance standards.
* Assists with upkeep of grounds, spa facilities, and accommodation areas as required.
* Maintains accurate records, completes checklists, and reports issues promptly.
* Works collaboratively with Estates colleagues, contractors, and suppliers.
* Upholds the high standards of presentation that define the Gilpin guest experience.
Qualifications
🎓 What You Bring
* Experience in maintenance, building services, or a multi-skilled technician role.
* Strong practical abilities across plumbing, electrics, joinery, or general repairs.
* A steady, organised approach when unexpected issues arise.
* Enjoys variety, problem-solving, and supporting a collaborative team.
* Willingness to support a 7-day hospitality operation with varied tasks.
* A positive attitude and commitment to high standards.
Additional Information
💼 What We Offer
* The chance to work within a team known for exceptional standards and teamwork.
* A stunning work environment in a Michelin Key-awarded hotel.
* Ongoing training and development opportunities.
* Meals on shift, uniform, and generous gratuities.
* The pride of contributing to a property recognised with 5 AA Red Stars and two Michelin Keys.
* The prestige of working within Relais & Châteaux and Pride of Britain Hotels.
* Becoming part of the Relais & Châteaux community - a global association of 580 exceptional hotels and restaurants united by craftsmanship, authenticity, and local traditions.
Bring your practical skill and passion for maintaining exceptional hospitality spaces to Gilpin - if you’re ready to support a high-performing Estates team with care, consistency, and pride, we’d love to hear from you.
Salary: £30,654 – £32,292 per year
Gratuities: £351 – £526 per month (average, points-based)
Hours: 45 hours per week.
* Canteen * Company events * Company pension * Discounted or free food * Employee discount * Free or subsidised travel * Gym membership * On-site parking
Relocation assistance may be available
Staff transport provided free between staff houses and hotel