About the role
We are seeking a highly organized and proactive Administrative Assistant to join our team. In this role, you will support the day-to-day operations of our client by managing a variety of administrative tasks, including data entry, email management, CRM updates, client onboarding, and scheduling. The ideal candidate will be detail-oriented and able to prioritize multiple tasks.
Key Responsibilities
1. Data Management: * Create, maintain, and update spreadsheets. * Pull reports from various sources, enter data into software systems, and ensure accuracy. * Perform regular data entry tasks and ensure consistency and reliability of data.
2. Email and Communication Management: * Monitor, prioritize, and respond to incoming emails on behalf of the team or department. * Manage email correspondence efficiently, ensuring timely responses to inquiries. * Draft and send professional emails as needed to clients, team members, and other stakeholders.
3. CRM Management: * Update and maintain CRM system with client information, interactions, and progress. * Ensure CRM data is up to date and accurate for easy reference by the team. * Assist with reports and tracking related to CRM usage and performance.
4. Client Onboarding Assistance: * Support the onboarding process for new clients, including tasks like creating login credentials and sending welcome emails. * Ensure that clients are successfully onboarded with clear instructions and support throughout the process.
5. Schedule Management: * Coordinate and manage calendars, including setting appointments, meetings, and reminders. * Assist in scheduling client meetings and coordinating logistics as needed. * Handle meeting requests and ensure all parties are informed and prepared.
6. General Administrative Support: * Assist with any additional administrative duties or projects as needed to support team members and company goals
Skills, Knowledge and Expertise
• Proven experience as an Administrative Assistant or similar role. • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace. • Experience working with CRM systems. • Strong organizational and time management abilities, with the ability to manage multiple tasks simultaneously. • Attention to detail with a focus on accuracy and reliability. • Ability to maintain confidentiality and handle sensitive information. • A positive, proactive attitude with strong problem-solving skills.
Benefits
* Above market salary * HMO on Day 1 for principal and two dependents * Government-mandated benefits * Performance-based Incentives * Quarterly Company Events * 1,000 PHP De Minimis * Equipment and software provided
Originally posted on Himalayas