About the role
Position: Front Office Assistant Location: Las Vegas, NV Type: Full-Time
Company Overview The Ob-Gyn Center is a well-established medical practice in Las Vegas committed to providing high-quality, compassionate healthcare. Our team is dedicated to improving the health and well-being of women in our community.
Position Summary We are seeking a Front Office Assistant who is detail-oriented, organized, and customer-service driven. As the first point of contact for patients, this role plays a key part in ensuring a positive experience while supporting the day-to-day administrative operations of the office.
Key Responsibilities * Greet, register, and check-in patients in a professional and friendly manner * Process patient check-outs and schedule follow-up appointments * Answer phone calls, address inquiries, and schedule appointments efficiently * Verify insurance information and handle prior authorization processes * Maintain accurate and confidential electronic medical records (EMR) * Collect co-pays, outstanding balances, and required documentation * Keep the reception area clean, welcoming, and organized * Coordinate with clinical staff to ensure smooth patient flow and support office operations
Qualifications * Previous experience in a medical office or healthcare setting required * OB/GYN experience preferred * Proficient in electronic health record systems, preferably AthenaOne * Strong communication, interpersonal, and multitasking skills * High attention to detail and accuracy in administrative tasks * Ability to remain calm and efficient in a fast-paced environment * High school diploma or equivalent
Benefits * Medical, dental, and vision insurance * Retirement savings plan with employer match after 1 year of service * Paid time off (PTO) and paid holidays