About the role
The Hotel Houseperson supports the housekeeping department by maintaining cleanliness and organization in guest rooms, hallways, public areas, and back-of-house spaces. The Houseperson assists Housekeepers with room preparation, linen distribution, trash removal, and other housekeeping-related duties to ensure a clean and comfortable environment for guests.
Key Responsibilities
* Deliver clean linens, towels, and housekeeping supplies to guest rooms. * Collect and transport dirty linens, towels, and trash. * Assist Housekeepers with cleaning and preparing guest rooms. * Maintain cleanliness of hallways, elevators, corridors, stairways, and other common areas. * Restock housekeeping carts, supply rooms, and linen closets. * Move furniture, mattresses, rollaway beds, and other hotel equipment as needed. * Respond promptly to housekeeping requests from guests and hotel staff. * Report maintenance issues, damaged items, or safety hazards to the appropriate department. * Assist with deep-cleaning projects and special housekeeping assignments. * Follow hotel safety, sanitation, and guest-service standards. * Perform other duties assigned by the Housekeeping Supervisor or Manager.
Requirements
* Previous hotel or housekeeping experience is preferred but may not be required. * Ability to perform physical work for extended periods. * Ability to lift, push, pull, and carry housekeeping supplies and equipment. * Ability to stand and walk for extended periods. * Good communication and interpersonal skills. * Reliable, punctual, and able to work as part of a team. * Strong attention to cleanliness and detail. * Ability to work flexible schedules, including weekends, holidays, mornings, evenings, and/or overnight shifts. * Ability to follow hotel procedures and safety guidelines. * High school diploma or equivalent is preferred but not always required. * Legal authorization to work in the United States.
Physical Requirements
* Frequent standing, walking, bending, reaching, pushing, and pulling. * Ability to lift and carry housekeeping supplies and equipment, typically up to 50 lbs., depending on hotel requirements. * Ability to work in a physically demanding environment.
Preferred Qualifications
* Previous experience in a hotel, resort, housekeeping, janitorial, or similar environment. * Familiarity with hotel housekeeping procedures. * Basic knowledge of workplace health and safety practices. * Customer-service-oriented attitude.