About the role
About Us:
Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice — the hardest and most valuable channel in insurance — and are now expanding into full workflow automation across sales, servicing, and claims. Our long-term vision is to build reasoning agents capable of handling the entire spectrum of insurance carrier and broker operations. We've raised $72M to date, including a $50M Series B in October 2025, backed by top-tier venture firms.
About The Role:
We are seeking an AI Agent Engineer to bridge the gap between our cutting-edge products and our customers' technical needs, ensuring successful deployment and integration. In this role, you will work closely with customer success, sales, product, and engineering teams to deliver AI-driven solutions that drive measurable value for our customers.
*Location: Boston or San Francisco (Berkeley) hybrid role (2 day/week in-office)
Key Responsibilities:
* Collaborate with the sales team to understand customer requirements and design tailored AI-driven solutions that meet their specific business needs. * Serve as the technical expert during the post-sales process, providing product demonstrations, technical presentations, and answering detailed customer inquiries. * Work closely with customers to assess their current systems and workflows, identifying integration points for our AI solutions. * Develop and deliver customized product configurations and prototypes to demonstrate the value and functionality of our solutions. * Assist in the implementation process by providing technical guidance, troubleshooting issues, and ensuring seamless integration with customer systems. * Act as a liaison between customers and the product development team, communicating customer feedback and helping to shape future product features. * Provide post-sales support to ensure customer satisfaction and continued product success. * Create and maintain technical documentation, including integration guides, FAQs, and best practices.
Qualifications:
Must have
* 7+ years of experience in a solutions engineering or technical consulting role, preferably within the AI or technology sectors. * Bachelor's degree in Computer Science, Engineering, or a related field. * Extreme sense of ownership, urgency, and customer obsession to ensure that you will thrive in our early stage enterprise startup environment * Experience with programming languages such as Python, Java, or similar, and familiarity with APIs, data integration, and cloud platforms. * Strong technical background with experience in software development, system integration, and cloud-based solutions. * Excellent communication and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences. * Proven ability to manage multiple customer engagements simultaneously, delivering high-quality results under tight deadlines. * Strong problem-solving skills and a proactive approach to addressing customer challenges.
Nice to have
* Familiarity with AI, machine learning, and data analytics technologies and how they can be applied in enterprise environments. * Experience in the insurance technology or financial services industries. * Previous experience working in a startup or high-growth environment. * Certifications in cloud platforms such as AWS, Google Cloud, or Azure.
Salary Range: $120,000-$220,000
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.
Benefits:
* Competitive salary with equity options * Flexible PTO * 401(k) plan * Comprehensive health, dental, and vision insurance * Flexible work environment * Collaborative and innovative company culture