About the role
Clinical Account Manager – Surgical Robotics
Position Overview We are seeking a Clinical Account Manager to play a key role in expanding adoption of a next-generation robotic surgical platform across U.S. hospitals. This position blends clinical expertise with strategic account management, supporting surgeons and OR teams while also driving program growth and utilization.
As the Clinical Account Manager, you will partner with surgeons, OR staff, and hospital leadership to deliver training, case coverage, and workflow optimization that ensures safe, effective, and confident use of our technology. At the same time, you’ll collaborate with sales teams to identify opportunities, expand accounts, and influence adoption of advanced minimally invasive surgery solutions.
This is a hybrid clinical-commercial role that requires a strong OR background and proven experience in medical devices or surgical robotics.
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Key Responsibilities
Clinical & Training Support
* Provide operating room support before, during, and after surgical procedures.
* Train and guide surgeons, OR staff, and surgical teams to ensure confident, independent use of the platform.
* Develop tailored training and adoption plans for each hospital site and specialty.
* Monitor surgeon performance and refine programs based on outcomes and feedback.
* Act as a recognized subject matter expert in laparoscopic and robotic-assisted surgery.
Commercial & Account Management
* Serve as the primary clinical and commercial partner for assigned accounts.
* Support product demonstrations, evaluations, and value analysis committee presentations.
* Build and execute account strategies to expand usage and add new specialties.
* Collaborate with sales leadership to identify opportunities and grow utilization.
* Establish strong relationships with surgeons, OR staff, and hospital executives.
* Represent the organization at professional meetings, conferences, and events.
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Qualifications
* Bachelor’s degree in a technical, scientific, or healthcare-related field.
* 3+ years of experience in medical device sales, clinical account management, or surgical support.
* Extensive OR experience, ideally in laparoscopic, robotic, or minimally invasive surgery (general, gynecologic, urologic, or thoracic).
* Proven track record of supporting and growing adoption of innovative medical technologies.
* Strong communication, problem-solving, and relationship-building skills.
* Self-starter comfortable in a fast-paced, high-growth environment.
* Proficiency with CRM and collaboration tools (e.g., Salesforce, Slack).
* Ability to travel up to 75%; must live near a major U.S. airport.
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Why Join
This is an opportunity to be on the front lines of advancing surgical robotics. You’ll combine your clinical expertise with strategic growth skills to improve patient outcomes, empower surgical teams, and help hospitals adopt a transformative technology in minimally invasive surgery.