About the role
Job Description
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Position Schedule: Monday- Friday 8:00 am - 5:00 PM
Location: The role will transition to our new office space at 2001 E. Dominguez Street, Carson, CA in Spring 2027
Major Duties and Responsibilities:
* Document Handovers to Customs Brokerage teams and confirmation of clearance * In Terminal and Street Dwell reports and follow up * Customer Service Inbox requests * Sending Accessorials notifications to our customers when they occur for drayage. * Track and Tracing – Container Events and Delay Reporting
Qualifications
Minimum Qualifications:
* High School Degree or equivalent required * Successful candidates must pass a background check * Must be legally authorized to work in the United States * Must not require future sponsorship for employment visa * Fluent in English, both written and verbal * Must have the ability to work overtime in support of the department’s needs * Must be able to commute to the city of Hawthorne, CA & Carson, CA * Comfortable with numbers and basic mathematical skills * Comfortable working in a professional business environment.
Desired Qualifications:
* Associates or Undergraduate Degree Preferred * Good computer skills (Word, Excel, and familiarity with PowerPoint) * Ability to multi-task and prioritize throughout the workday while remaining focused and organized * Demonstrated ability to be proactive in thought and action * Strong organizational skills * Analytical with a strong attention to detail * Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results * Ability to work independently and in a collaborative team environment * Willing to pitch in and help on last minute projects or assist team members * Excellent written, verbal, and interpersonal communication skills * Has a demonstrated strong work ethic, and reliability
Additional Information
Reporting Structure
* Supervisor and Manager
Expeditors offers excellent benefits
* 401(k) Retirement Savings Plan (US only) * Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
The hourly rate for this position is $20 per hour