About the role
Who We Are: Since 1963, A&H Equipment Co. has been the leading provider of municipal, truck and environmental solutions in Pennsylvania, West Virginia, and now in Ohio.
Job Summary: A&H is seeking a Service Technician that is responsible for repairing customers’ equipment and has general product and equipment knowledge, strong mechanical skills with the ability to maintain a safe and clean environment. This position will directly report to the Service Manager and will need to maintain a professional work ethic with customers and A&H Team.
The standard shift for this role is 7:00 AM-3:30 PM with overtime available, out of our Independence, OH location.
Core Responsibilities: * Diagnose and troubleshoot standard mechanical, electrical, and hydraulic systems. * Install parts and add-on equipment as per install specifications * Demonstrate knowledge of functionality and operations of equipment * Perform safety inspections on equipment * Operate a forklift with necessary certification * Weld and fabricate as needed within the shop to support service operations * Assist department with various customer related issues including incoming calls, quotes, status of open jobs updates and more * Maintain excellent level of customer service * Consistently follow all A&H Equipment safety guidelines * Complete necessary paperwork as required for contracts, clients and company standard operating procedures * CBT training certification- willingness to complete all needed manufacturer training
Education and Experience Requirements: * High school diploma or GED required; vo-tech or vocational school education encouraged to apply * 1+ year of experience in a service technician role preferred but not required * Driver’s license required as driving for company purposes may be required from time to time * Ability to obtain forklift certification * General knowledge and experience with computer systems required; experience working with a service system preferred. * Possession of Class B CDL highly preferred; interest in obtaining Class B CDL is also preferred if license is not held currently
Working Environment and Physical Conditions * Ability to lift and carry up to 80 lbs independently at waist height and above the head. * Exerting significant force to align tracks, moving heavy tool chests, or position components. * Frequently ascending and descending ladders or using the machine’s tracks and grabbing handles to reach engine compartments. * Extensive time spent crawling, kneeling, or squatting to access the undercarriage. * Reaching and working with arms above shoulder level for extended periods. * Maintaining a firm grip on heavy hand tools and power equipment. * The ability to manipulate small fasteners, electrical connectors, and delicate diagnostic tools in tight, greasy spaces. * Technicians typically spend 8 hours per day on their feet, often on hard concrete surfaces. * Maintaining mental alertness and physical steadiness while troubleshooting complex hydraulic or electrical systems throughout a full shift. * Employees may regularly be asked and expected to work overtime.
A&H Benefits: * Team-oriented & positive working environment * Competitive hourly wage * Medical Coverage * Paid Uniform * Paid Vacation * 401K