About the role
Our workplace is fun, light-hearted, family-oriented and offers the World’s Greatest Opportunities for applicants like you. You could be a part of a team of refreshingly fun people making the World’s Greatest Hamburgers.
Fuddruckers is hiring a qualified full time or part time Expeditor. He/She must be punctual, attentive to detail, and highly reliable. The Expeditor coordinates guest orders with the kitchen staff, checks ticket times, garnishes and inspects prepared product, and notifies guest when food is ready. He/She is a liaison between the kitchen and the guest, and must be comfortable dealing with both groups under stressful conditions. The Expeditor coordinates and consolidates all outgoing food items from the kitchen assuring high standards of plate presentation and food quality and returns items as needed to ensure guest satisfaction. The expeditor's most important job is to make sure each guest gets exactly what they ordered. He/She must be able to multi-task, adhere to product recipes/specifications, and have a strong work ethic, and demonstrate a commitment to company product, service, and food safety standards.
The Expeditor is responsible to::
* Read tickets and assure ticket cook times meet or exceed our standards * Communicate between the guest and kitchen staff * Complete all plate presentations per the recipe/plate presentation specifications * Pass a final quality check on the food for plate presentation, temperature, garnish and time * Communicate with guests when food is ready * Set-up expeditor station, keeping it clean, organized and stocked throughout the shift * Follow policies, rules and regulations * Attend regularly scheduled staff meetings * Incorporate safety training and awareness into daily activities * Control food waste * Minimum of 16 years of age * Must maintain a positive and upbeat attitude * Professional appearance required (see uniform standards) * Ability to multitask * Must be a team player and problem solver * Activities include, but are not limited to, walking, standing for long periods of time, reaching, stooping, lifting up to 50 pounds, carrying, talking, and sitting * Duties involve the coordination of manual and visual dexterity
The ideal expo is motivated by making our customers happy. He/She understands that the customers’ experience drives repeat business.
Fuddruckers is a restaurant aimed at creating the world’s best hamburgers. We have an obsession with quality and as such always deliver juicy masterpieces of burgers. We’re focused on making the world happy, one hamburger at a time. We serve sesame-topped buns baked from scratch at our restaurants bakery. The company has over 150 locations throughout North America and two here in Hampton Roads. We offer team members the opportunity to build their own career. Employees are given benefits such as meal discounts, referral bonuses, health, vision and dental insurance, 401(k) plan and lots more.