About the role
OPEN POSITION: Community Relations Associate
SCHEDULE: - Full-Time - 40 Hours per Week - Occasional Weekends and Evenings - Flexibility Offered
COMPENSATION: - $70,000 to $75,000 Base Salary, dependent on experience - Monthly Commission - Additional Performance-Based Bonuses - Paid Time Off - Paid Holidays - Health / Dental / Vision Insurance - 401k
LOCATION: Kensington, Maryland
COMPANY PROFILE: Founded in 2010, this organization currently operates eight (8) senior living communities across four (4) states. Their facilities boast exceptional services in independent living, assisted living, memory care, rehabilitation, and more.
POSITION DESCRIPTION: The Community Relations Associate (CRA) supports the Community Relations Director and helps drive occupancy and community growth. This position coordinates administrative efforts and actively contributes to sales, marketing, and outreach initiatives. The CRA serves as a key point of contact for prospective residents, families, and referral partners, helping to create a warm, welcoming first impression and fostering meaningful relationships.
Specific duties of the role include, but are not limited to:
- meet and greet prospective residents, families, and visitors - ensure timely phone and electronic communication - schedule and conduct community tours - prepare customized tour materials as needed - maintain accurate lead activity notes, occupancy / suite inventory reports, and forecasts - ensure information is accurate in the management system - assist with community events, open houses, and marketing activities - coordinate move-in preparation between all departments - help ensure seamless hand-offs between sales and operations teams - assist in welcoming new residents and families - support and participate in development of quarterly sales and marketing plans This role is instrumental in supporting lead generation, strengthening partnerships, and enhancing the overall reputation and visibility of the community.
REQUIREMENTS: - Associate’s or Bachelor’s Degree preferred, not required - 1+ year of relevant experience - experience in the senior living industry preferred
HOW TO APPLY: To apply for this position, please send your resume to Jenn Kunkel at [email protected] or call (773) 998-1272.
Please visit www.chsrecruiting.com/jobs for a full listing of available positions at CHS Recruiting.