About the role
One of Pine's portfolio companies is a fast-growing Sage Intacct partner helping mid-market businesses transform their finance and operations. They're looking for a Sage Intacct Consultant to serve as the primary technical resource for their clients — guiding them from discovery through implementation and into a long-term support relationship.
This is a role that's as relational as it is technical. The successful candidate will work directly with clients across every phase of the engagement — setting up and configuring Sage Intacct, training end-users, and providing ongoing post-go-live support. If you're energized by solving complex problems, building lasting client relationships, and working in a fast-moving environment where your work directly impacts client success, this role is for you.
This is a fully remote role, with the employee primarily working from their home office.
What You'll Do
Implementation & Configuration
* Lead and manage Sage Intacct implementations following the company's prescribed implementation methodology, keeping projects on time and on budget. * Analyse and document system and business requirements, translating client needs into scalable Sage Intacct configurations. * Set up and configure Sage Intacct modules according to client-specific requirements, including third-party integration tools. * Develop test scripts to support client testing phases and validate system configurations prior to go-live. * Develop reports and dashboards within Sage Intacct tailored to each client's reporting needs.
Client Training & Support
* Train end-users on Sage Intacct functionality, ensuring a smooth and confident transition to the new system. * Provide ongoing technical support to clients post-go-live, managing and resolving support tickets in a timely manner. * Build and maintain long-term "Client for Life" relationships — serving as a trusted advisor well beyond the initial implementation. * Make proactive recommendations for new processes and procedures that improve client outcomes. Project & Team Collaboration * Manage multiple client engagements simultaneously, ensuring deadlines and quality expectations are consistently met. * Work closely with the sales team and other support team members to coordinate project tasks and ensure seamless handoffs. * Provide regular written project status updates for internal teams and clients. * Collaborate with developers and team members to define and prioritize client enhancement needs. * Research and escalate complex software issues, identifying improvements and opportunities for resolution. * Contribute to the development of internal processes, templates, best-practice documentation, and the knowledge base library.
What They're Looking For
Required
* 1+ years of experience in ERP software consulting or implementation; Sage Intacct experience strongly preferred. * Strong accounting background — able to intelligently discuss accounting concepts and understand the financial processes behind the systems being configured. * Exceptional written and verbal communication skills with impeccable client service instincts. * High emotional intelligence — this role requires both technical depth and the ability to build trust with clients across diverse industries. * Strong organisational skills with the ability to manage multiple engagements simultaneously without losing quality or responsiveness. * Solid aptitude for ERP software products and comfort learning new platforms quickly. * Ability to thrive in a fast-moving, growth-oriented environment with an expanding client base. * Bachelor's degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field (or equivalent experience). * Proficiency in Microsoft Office 365 and standard collaboration tools.
Nice to Have
* Hands-on experience with Sage Intacct implementation across multiple modules. * Experience setting up and configuring third-party integrations with Sage Intacct. * Familiarity with ConnectWise or similar ticketing/PSA platforms. * Experience developing reports and dashboards within Sage Intacct.
What They Offer
* Location: Remote * Employment Type: Full-Time * Salary: Competitive & bonuses * Benefits: Competitive benefits package (medical, dental, vision), generous PTO and company-observed holidays, 401(k) with employer match, professional development opportunities, and a people-first culture backed by Pine Services Group
Originally posted on Himalayas