About the role
OUR CLIENT IS AN INTERNATIONAL ONLINE GAMING COMPANY FOCUSED ON DELIVERING ENGAGING AND INNOVATIVE GAMING EXPERIENCES, LEVERAGING MODERN TECHNOLOGIES TO PROVIDE HIGH-QUALITY PRODUCTS AND SERVICES FOR A GLOBAL AUDIENCE.
PERFECT FOR THOSE WHO AIM TO:
* Manage a portfolio of VIP clients and provide personalized support to each user;
* Build long-term client relationships through regular communication and proactive follow-ups;
* Improve client engagement and retention through personalized promotions and campaigns;
* Monitor client activity and identify opportunities to improve portfolio performance;
* Coordinate with internal teams to resolve client issues and ensure a high level of service;
* Welcome new VIP clients, re-engage inactive users, and maintain accurate client records.
EXPERIENCE YOU’LL NEED TO BRING:
* 1+ year experience in VIP account management;
* Strong English communication skills - Upper Intermediate level;
* Experience managing client requests independently and handling multiple priorities;
* Ability to build client relationships and provide personalized support;
* Experience working in the iGaming industry.
IT'S A PERFECT MATCH IF YOU HAVE THOSE PERSONAL FEATURES:
* Strong communication skills, empathy, and a client-focused mindset;
* Proactive approach, ownership, and ability to work independently;
* Strong organizational skills, attention to detail, and reliable follow-through;
* Adaptability, willingness to learn, and ability to stay calm in challenging situations
OUR CLIENTS OFFER COMPETITIVE BENEFITS TO SUPPORT YOUR PROFESSIONAL AND PERSONAL GROWTH, INCLUDING:
* Health & Wellness Focus;
* Global Medical Coverage;
* Growth Opportunities;
* Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
* Performance-Driven Rewards;
* Dynamic Work Environment.
Apply, and let your growth journey begin.