About the role
Job Description
About the role
Salary: £40-45k DOE, & OTB of £17,250
This role requires Belfast-based candidates to be office-based.
We have an exciting opportunity for a Telesales Manager to join our team. In this role, you’ll lead, coach, and inspire a high-performing team of telesales consultants focused on winning new business while also building strong, lasting relationships through account management. We’re looking for a hands-on leader who thrives in a fast-paced environment, motivates through integrity and emotional intelligence, and consistently drives performance against ambitious sales targets.
Qualifications
Key Responsibilities
* Lead, motivate, and develop a team of telesales consultants to achieve and exceed monthly revenue and KPI targets. * Drive new customer acquisition through proactive contact strategies. * Support consultants in account management, ensuring existing clients receive world-class service and maximising upsell/cross-sell opportunities. * Deliver structured coaching, call listening, and regular 1:1s to improve skills, confidence, and results. * Analyse performance data to identify opportunities, celebrate success, and address areas for improvement. * Create a positive, high-energy team culture that values collaboration, development, and achievement. * Ensure compliance and call quality standards are consistently met to deliver exceptional customer experiences.
What we’re looking for
* Proven success as a high-performing Sales Manager, ideally in a telesales or B2B environment. * Strong background in new business development and account management. * Experience managing and motivating remote or office-based sales teams. * Excellent communication, coaching, and leadership skills with high levels of emotional intelligence. * Data-driven mindset with the ability to translate insights into actions that drive performance. * Energetic, inspirational, and resilient leader who thrives in a target-driven environment.
Additional Information
What we offer
* 23 days’ holiday (rising with service). * Opportunities to work with global partners such as Google. * Employee Assistance Programme with 24/7 wellbeing support. * Flexible pension scheme to suit your needs. * Access to exclusive employee discounts with leading retailers and brands. * Gold Award Incentive: Two-day luxury trip to the Algarve for top performers * Uncapped Bonuses: A strong motivator for ambitious sales professionals * Engaged Management Team: Leadership is actively involved and supportive * Proven Product Set: Customers love what’s being offered—this builds trust * Vibrant Belfast Office Culture: A dynamic environment with growth potential