About the role
Branch Manager
Join Johnstone Supply | Balsan Group and lead a high-performing branch where you’ll drive sales growth, develop a strong team, and ensure outstanding customer service. This is a hands-on leadership role in a fast-paced HVAC distribution environment.
What We Offer:
* Competitive pay + bonus opportunity * Health, dental, vision, and prescription insurance * 401(k) with company match * PTO earned immediately + paid holidays * Career growth and advancement opportunities
What You’ll Do:
Branch Leadership & Sales
* Drive branch sales performance and local growth strategies * Build strong relationships with HVAC contractors and key accounts * Partner with outside sales to support customer development
Team Management
* Hire, train, and lead counter sales, warehouse, and delivery teams * Coach employees and build a strong customer-focused culture * Manage scheduling and branch coverage
Operations & Inventory
* Oversee daily branch operations, safety, and service standards * Manage inventory levels, cycle counts, and product availability * Coordinate with purchasing and logistics teams
Financial Performance
* Manage budgets, forecasts, and P&L performance * Track KPIs and identify opportunities for improvement
Customer Service
* Resolve customer issues and serve as escalation point when needed * Support counter operations during peak periods
What We’re Looking For:
* 3+ years HVAC industry experience (distribution preferred) * 2+ years leadership or supervisory experience * Strong knowledge of HVAC products and contractor needs * Experience with ERP/POS systems (Eclipse or similar) * Strong communication and leadership skills * Ability to lift up to 50 lbs and support warehouse operations
What Makes You a Great Fit:
* Hands-on leader who leads by example * Strong communicator and team builder * Organized, accountable, and results-driven * Comfortable in a fast-paced, customer-facing environment