About the role
GENERAL INFORMATION
Role
PayrollSpecialist-JL2
Reporting To
PayrollService Manager
Direct Reports
None
II. ROLE DESCRIPTION
Overallobjectiveof the Role
Performs all life-cycle payroll transactions and activities to ensure the processing ofan accurateandtimelypayroll. Displays decision-making skills that support company and payroll policies.
MainResponsibilities
Key responsibilities:
* Independently process payroll from end to endaccordingthe defined standards and client requirementsincludingall associated payroll tasks
* Monitor and manage ticketqueuesusing theappropriate BItools toensuretickets are handledperthe defined timelines and do not exceed expected thresholds
* Ability toutilizethehrXsuite of tools asitrelates to payroll processing and all associated activities
* Be able to understand and interpret apayslip
* Be able to understand and follow the payroll calendar
* Identifydeviations from the standard scope of service and act accordinglyincluding the identification and support of change request opportunities
* Ability to recognize and deal appropriately with sensitive and confidential information
* Produce and understand standardand client specific payroll reportsincluding statutory year end reporting needs
* Review andvalidatedata for accuracyandcompletenessand initiates corrections per the defined standards
* Answerpayrollrelatedquestions and requests
* Support and execute SOC1 Controls
* Maintainandapplydefined work instructions (DWIs)
* Perform Transactions with Third parties
* Provide clear knowledge transfersto peers
* Support the Root Cause Analysis (RCA) process
* Support and manage system maintenance testing
* Support technical issue coordination and resolution
* Maintains current knowledge of legislationrequirements;system updates,changesand overall payroll procedures
* Participates in projectsand activitiesas needed and assigned
KeyCriteria tomonitorperformance
* Adherence toall Security and Compliance procedures
* 100% Attainment of customer SLA agreements
* Adherence to quality standards
* Demonstrate professionalism and act responsibly
NGA Core Competencies
* Be Accountable - Take advantage of the World of Opportunity anddemonstratepersonal responsibility and eagerness to explore& acquirethe necessary skills. Be a key team player by collaborating and sharing knowledge toaccomplishpersonal and team results. Has a positive sense ofhumour& outlook
* SolveProblems - Be a resourceful problem solver by proactivelyidentifyingproblems or challenges in the workplace and put forward creative solutions to drive continuous improvement
* Take Ownership - Proactively seeks clarity of role, accomplishment of individual & teamobjectivesand future personal career opportunities
* Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities
* Be Effective -Demonstrateknowledge of the NGA Way, ourvaluesand levers for success. Contribute and work to agreed global standards,utilizetools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way
IV. REQUIRED EXPERIENCE
Professional /
Job Experience
* Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
* Flexibility to support a global and fast paced environment
* Attention to detail
* Excellent written and verbal skills
* Self-motivated and a willingness to learn
* Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
Academic Degree
Education and Training
Essential
* BA/BSin a business-related field such as Accounting, Human Resources, BusinessAdministration,or equivalent combination of education & experience
* 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.
* HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
Desirable
* Experience working with HR and payroll data
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
.
Originally posted on Himalayas