About the role
DESCRIPTION OF EMPLOYER
Founded in 1901, Feeser’s, Inc. is a family owned and operated full-line foodservice distributor located in Harrisburg, PA servicing the Mid-Atlantic region. Feeser’s provides an expansive offering of dry, refrigerated, and frozen products to a diverse customer base comprised of restaurants, healthcare facilities, educational facilities, and other institutions.
The Opportunity
We’re looking for an ERP Sales Systems Manager who will own, optimize, and support the systems that drive sales, pricing, ordering, rebates, and revenue processes. This is a hands‑on role with real impact — you’ll be the primary owner of our Oracle Fusion Cloud sales ecosystem and related platforms.
What You’ll Do
System Ownership & Administration
* Manage day‑to‑day operation of sales and revenue systems
* Configure and maintain Oracle Fusion Cloud modules (Order Management, Pricing, Channel Revenue Management, Sales, Incentive Compensation)
* Support online ordering, CRM, and other sales‑related platforms
* Define and maintain business rules for order capture, pricing, rebates, commissions, and customer eligibility
Troubleshooting & Issue Resolution
* Diagnose and resolve functional, data, and configuration issues
* Address cross‑module and integration issues in partnership with the ERP Manager
* Serve as the primary escalation point for sales‑system issues impacting operations or customers
Testing, Releases & Change Management
* Lead quarterly ERP release testing for sales, pricing, ordering, rebates, and commissions
* Lead user acceptance testing and approve changes before deployment
* Coordinate defect resolution, enhancements, and configuration updates
* Maintain documentation, test results, change history, and issue logs
Training & Enablement
* Train sales and revenue users on system functionality and enhancements
* Create and maintain training materials, job aids, and SOPs
* Communicate release updates and prepare users for changes
Product Ownership & Continuous Improvement
* Own the lifecycle of sales‑system capabilities
* Prioritize enhancements based on user feedback and operational needs
* Maintain and refine the product roadmap
* Identify opportunities for automation, modernization, and improved usability
* Monitor performance and address gaps or underperformance
* Ensure ongoing adoption and optimization of delivered features
What You Bring
Required
* Strong understanding of order‑to‑cash and revenue processes
* Experience administering and configuring enterprise sales systems
* Strong troubleshooting skills across configuration, data, and integrations
* Ability to analyze issues spanning multiple systems
* Experience with Agile practices, backlog management, and iterative delivery
* Strong documentation, communication, and stakeholder‑coordination skills
Preferred
* Bachelor’s degree in Business, Logistics, Information Systems, or related field
* 5+ years as a product owner or administrator of sales/revenue systems
* Hands‑on experience with Oracle Fusion Order Management, Pricing, Sales, or Incentive Compensation
* Oracle Fusion Cloud certifications (Sales, OM, Pricing, CRM, Incentive Comp)
Physical Requirements
* Ability to remain seated and work at a computer for extended periods
* Ability to communicate effectively with internal teams and external partners