About the role
Job Description
Manual skills in the hotel industry? That’s the perfect combination! Together with external service providers, you will ensure that our technology and IT run smoothly and that our guests are comfortable. You will therefore be responsible for:
* Monitoring the functionality of equipment, lifts and technical facilities throughout the hotel and carefully keeping track of defects * Newly built hotel opening in the heart of London with 222 keys * Real opportunity to set the standards and maintain this state-of-the-art property * Dynamic member of the Management team and able to operate in a small team * Communicating, liaising and cooperating with external companies, in particular checking any maintenance work * Undertaking a tour of the premises every day to identify any defects in the hotel and carrying out the appropriate repair and renovation work * Gaining interdepartmental insights into new areas of activity by working in our multicultural teams
Qualifications
You are a hotel professional with manual skills or a tradesperson with a passion for the hotel industry? You will fit in here! Because personality and hosting skills are our priority. You will also:
* Have completed a technical apprenticeship and/or have professional experience of one or more trades or building maintenance or be looking for a change of career. * Be open and communicative, pay attention to detail and be interested in technology * Be flexible and creative and have an excellent sense of quality, even in stressful situations * Be a team player and willing to provide assistance across departments – we achieve our results together
Additional Information
You will be part of a small management team dedicated to delivering outstanding customer service. While working in a close-knit team, you will receive guidance and support from the Regional Support Team to help you succeed in your role.
You will be encouraged to use your own initiative and make decisions confidently while ensuring full compliance with brand standards, company policies, and all relevant regulatory requirements.
Ideally, you will have previous experience in hotel or facilities management, or a similar environment. To support your ongoing professional development, we offer comprehensive training opportunities, both digitally and face-to-face, to help you build your skills and progress in your career.